[Hiring] Infusion Pharmacist @UnitedHealth Group

Role Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Location: Remote

Hours: Monday - Friday 10:00 AM to 6:30 PM CST

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Prescription Processing & Dispensing:
  • Verify order entry, verification, and dispensing of all prescription orders to ensure accuracy, safety, and compliance with state and federal regulations and organizational policies.
  • Dispense factor products, related supplies, and specialty medications associated with bleeding disorders and Alpha 1 Antitrypsin Deficiency in accordance with regulatory requirements and organizational procedures.
  • Review and evaluate medication orders for appropriateness, completeness, dosing accuracy, and therapeutic suitability, with consideration for age-specific, clinical, and emergent patient needs.
  • Provide professional oversight to ensure the safety, appropriateness, and effectiveness of pharmaceutical care related to all products dispensed.
• Patient Assessment, Counseling & Monitoring:
  • Conduct comprehensive patient assessments at initiation of therapy; document, and monitor patient progress throughout the course of therapy in accordance with established protocols.
  • Provide patient first fill counseling, including medication purpose, dosing, administration technique, storage requirements, potential adverse effects, adherence expectations, and emergency procedures; document counseling per organizational standards.
  • Provide bleed counseling and assessment, including evaluation of bleed type, severity, treatment timing, response to therapy, and need for escalation of care; document findings and interventions in accordance with protocol.
  • Ensure compliance with required patient assessments and reassessments, including initial, periodic, and event-driven reassessments, and document outcomes in alignment with regulatory, accreditation, and organizational requirements.
• Clinical Coordination & Communication:
  • Interpret provider prescriptions and accurately create medication orders; access, input, and retrieve prescription, clinical, laboratory, and medical information within pharmacy systems; and verify reimbursement eligibility and coverage.
  • Communicate with members/patients to validate information, navigate claim rejections or delays, establish order prioritization, be familiar with delivery logistics, provide medication consultation, and coordinate treatment setup in onsite or home infusion settings as applicable.
  • Communicate effectively with physicians, nurses, pharmacists, patients, and other members of the healthcare team regarding patient status, response to therapy, and clinical objectives to support optimal outcomes and timely order fulfillment.
• Documentation & Medication Safety:
  • Prepare and process documentation; verify member/patient data; and submit prescription orders accurately and timely within designated computer systems.
  • Maintain clear, concise, timely, and accurate documentation of all patient, provider, caregiver, and internal communications, including all attempts to contact patients or providers by any method, in accordance with documentation standards and organizational policy.
  • Identify, document, and report medication errors, near misses, and adverse drug events in accordance with organizational incident reporting processes, State Board of Pharmacy requirements, and patient safety and quality improvement standards.
• Compliance, Inventory & Operational Support:
  • Perform drug and supply procurement as required to maintain appropriate inventory levels and ensure continuity of patient care.
  • Ensure ongoing compliance with State Board of Pharmacy regulations, accreditation standards, and all departmental and organizational policies and procedures.
  • Provide indirect oversight and professional guidance to pharmacy technicians and pharmacy support staff, including workflow direction, adherence to procedures, training support, and constructive feedback as appropriate.

Qualifications

• BS in Pharmacy or PharmD degree
• Current, unrestricted, Pharmacist license in home state
• 2+ years of pharmacy experience
• Solid drug product and clinical pharmacy knowledge with various related therapies and the ability to work through the complexity of therapy-related orders
• Proficient with Microsoft Office
• Ability to work a flexible schedule (8-hour shifts between hours of 7am-7pm CST weekdays) and rotate being on call based on business needs
• Solid phone and customer service skills

Preferred Qualifications

• Hemophilia & Bleeding Disorder/Factor, Alpha 1 experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.