[Hiring] Imaging Operations Support @Cleerly

Role Description

The Imaging Operations Support (Remote) role ensures smooth daily operational workflow of Cardiac CT imaging cases by triaging, resolving issues, managing requests, and supporting the scan lifecycle. This is a full-time, remote role (Mon-Fri, 7 am-5 pm ET, 5-10% travel) requiring cross-functional collaboration with teams like Sales, Clients, Technology, Medical Affairs, Operations, Marketing, and Imaging Services.

• Triage incoming cases, resolve issues, and handle requests.
• Supports daily workflow processes to include the lifecycle of a scan.
• Triage and investigate client needs along with Imaging Services requests.
• Interface with Sales, Clients, Technology, Medical Affairs, Operations, Marketing, and Imaging Services teams.
• Monday - Friday rotating shifts 7 am ET - 4 pm ET and 8 am ET - 5 pm ET.
• 5-10% Travel expected.

Qualifications

• 2+ years of experience with a medical practice or facility, radiology preferred.
• Basic Computer Software Knowledge to include knowledge of Gmail, Drive, Google Spreadsheets, Google Documents.
• Experience with scheduling, project management, client-facing customer service preferred.

Requirements

• Adaptability: adjust plans in response to unexpected developments.
• Highly collaborative: Cross-functional teamwork across multiple departments.
• Consistent time management: Utilizing the allotted time to complete specific tasks.
• Willingness to Learn.
• Communication: Clear, concise communication to convey plans and strategies to team members and stakeholders.
• Critical Thinking: evaluate different planning scenarios, anticipate challenges.

Benefits

• Base Salary: $60,000 - $70,000
• Total Target Compensation (TTC): $66,000 - $77,000
• This role is eligible for a 10% target annual bonus.
• Additionally, stock options, paid benefits, and employee perks are part of your total rewards.