[Hiring] HSS Coordinator @UnitedHealth Group

Role Description

In this HSS Coordinator role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members’ needs and advocating for the best possible care available, ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office.

Core Work Schedule:

• Monday – Friday 8am – 5pm CST

Areas:

• Northwest Houston TX area such as Harris County, and surrounding market areas

If you reside within Northwest Houston, TX you will enjoy the flexibility to telecommute as you take on some tough challenges. Must be open to traveling up to 100 miles from your residence depending on business need.

Primary Responsibilities:

• Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care.
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services.
• Manage the care plan throughout the continuum of care as a single point of contact.
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team.
• Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices.
• Spend about 80% of time in the field visiting our members in their homes or in long-term care facilities.
• Travel in upwards of 100 miles.

Qualifications

• High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role OR Associate's degree with 3+ years of clinical experience OR Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience OR CHW certification with 3+ years of clinical experience.
• Intermediate level of proficiency working with Microsoft Office, including Word, Excel and Outlook.
• High speed internet in place of residence.
• Access to reliable transportation and the ability to travel in assigned areas to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices.
• Valid US driver’s license.

Preferred Qualifications

• LVN/LPN license in state of Texas.
• Ability to create, edit, save and send documents, spreadsheets and emails.
• Reside within commutable distance of assigned duties.
• Works on Service Plan.
• Previous home health experience.
• Bilingual English and Spanish.

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).