[Hiring] Hospice Journey Counselor @Graham Healthcare Group

Role Description

Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services.

Job Responsibilities:

• Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources.
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers.
• Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline.
• Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate.
• Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable.
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs.
• Ensure that Journey charts are created and maintained for each Journey patient.
• Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care.
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care.
• Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task.

Qualifications

• High school diploma/GED.
• Prior home healthcare or relative work experience in the healthcare industry preferred.
• Understanding of the hospice philosophy preferred.
• Due to the field-based nature of this home health position, a valid driver’s license and the ability to spend approximately 20% of your workday driving to and from patient locations are required.

Requirements

• Compensation: $19.00 - $21.00, plus bonuses & mileage reimbursement.
• Hours: Monday - Friday, 8AM - 5PM, Fully remote.
• Medical Benefits: Health, Vision, & Dental.
• Retirement: 401K & Pension w/ 4% Employer Contribution.
• PTO: 15 Days.

Benefits

• Competitive Pay: With opportunity for advancement.
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.