[Hiring] Home Health & Hospice Scheduler @Pennant Group

Role Description

Puget Sound Home Health & Hospice is seeking an experienced full-time Home Health and Hospice Patient Scheduling Coordinator! We are looking for someone just as passionate as we are about providing quality patient care.

• Act as primary home health and hospice scheduler for clinical staff
• Ensures optimum staffing solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Accurately addresses requests for schedule changes, caseload reassignments, recertification of services, new referral scheduling, and all other visit workflow as assigned
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements

Qualifications

• At least 2 years of home health and/or hospice scheduling experience
• Preference given to those with home health/hospice experience as a scheduler
• Experience with Home Care Home Base required
• Must be detail-oriented and adhere to compliance standards
• Technical aptitude to learn and master agency software
• Demonstrate cooperation & provide excellent customer service to patients & staff
• Ability to multi-task and stay on task in a fast-paced office
• Excellent team-oriented, verbal, and written communication skills

Requirements

• Can be fully on site or remote!

Benefits

• $25-$28 an hour, DOE
• Full Medical, Dental, and Vision insurance plans
• Health concierge services
• FSA and HSA accounts
• STD, LTD, and other voluntary insurance options
• Paid Life and AD&D insurance
• 401K with match
• Paid sick, holiday, and PTO
• Employee assistance program
• Tuition reimbursement
• Company-wide celebrations of your great work & accomplishments
• Support for your professional growth and development
• Room for advancement
• AMAZING teammates & leaders that are supportive, inclusive, and fun!

Company Description

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:

• Customer Second-Employee First
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Celebration
• Ownership