[Hiring] Healthcare Operations Specialist @Risant Health

Role Description

This role coordinates care operations, care model, and workflow design in alignment with the Risant Health Organization (RHO) & Kaiser Permanente (KP) care delivery strategy. Responsibilities include:

• Contextualizing workflows & care delivery guidelines in pluralistic healthcare environments.
• Providing data-driven guidance and support to operations leaders of Risant member organizations.
• Serving as a resource specialist/consultant on care delivery strategies.
• Ensuring the provision of general and targeted onboarding and ongoing education regarding CWD care delivery model to operations leaders.
• Identifying and communicating continuum design risks.
• Recommending and deploying process improvement/mitigation plans for standardization/optimization of operational model of care.

This role requires up to 80% travel.

Principal Duties and Responsibilities:

• Execution of care delivery strategy across the enterprise.
• Engaging with Risant Member Organization operations leaders to deploy and evaluate key care delivery initiatives.
• Onboarding and targeted education of Ops lead and line staff.
• Serving as a resource specialist/consultant on care delivery strategies and leveraging operational experience to standardize critical aspects of established care delivery approaches.
• Conducting on-site assessments across the RHO continuum for observation of effective implementation of care delivery strategies.
• Identifying and sharing best practices and mitigation strategies to address barriers.
• Developing strong relationships and strategic partnerships with subject matter experts and national, regional, and service area leaders.
• Ensuring the development and implementation of relevant care delivery policy in compliance with federal, state, and accreditation guidelines.
• Participating in enterprise-wide prioritization of initiatives and guiding the execution of enterprise-wide engagement strategies and communication/change management plans.

Qualifications

• Required Qualifications:
• Bachelor's Degree in a healthcare related field (direct patient care, allied health, healthcare management).
• Five (5) years of clinical and case management operations experience in an acute healthcare setting.
• Seven (7) years of management of clinical function in an acute healthcare delivery system.
• Preferred Qualifications:
• Master's degree in healthcare administration, business management or related field.
• Five (5) years of clinical utilization/case management experience in a complex delivery system.
• Five (5) years of operational leadership experience in the healthcare field in a complex delivery system.
• Knowledge of Epic Systems Software for Electronic Health Records.

Benefits

• The projected base salary for this position ranges from $177,000 to $212,400 depending on experience and qualifications.
• This role is also eligible for incentive compensation.
• A comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.

Company Description

Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems—starting with Geisinger—to expand access to care that prioritizes health outcomes and affordability.

Backed by nearly 80 years of Kaiser Permanente’s value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support—while preserving their community roots.

In partnership with Kaiser Permanente (KP) Medical Foundation, the team establishes an enterprise-wide care delivery standard for timely, patient-centered healthcare, operational effectiveness and efficiency, cost-control, and competitive differentiation, ensuring quality care across all RHO Markets.