[Hiring] Healthcare Front Office & Patient Access Specialist @24-MAG

Role Description

We are sharing a specialised part-time consulting opportunity for professionals experienced in healthcare administration, patient access, front-office workflows, scheduling, insurance verification, referral coordination, and structured healthcare administrative processes. This role supports current and upcoming remote consulting opportunities focused on structured healthcare administration review, patient access workflow analysis, scheduling coordination, intake documentation, eligibility verification, referral routing, records requests, and high-quality project execution. Selected professionals will apply their healthcare administration expertise to review realistic administrative scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based healthcare workflow tasks.

Key Responsibilities

• Patient Access & Scheduling Review
  • Review healthcare administration scenarios involving patient scheduling, provider availability, intake requirements, appointment workflows, and front-office coordination.
  • Evaluate scheduling decisions against provider availability rules, appointment types, patient requirements, and documented constraints.
  • Support structured review of intake forms, appointment notes, scheduling workflows, and patient access documentation.
  • Identify missing information, scheduling conflicts, intake gaps, and expected administrative outcomes.
• Insurance Verification & Referral Coordination
  • Review scenarios involving eligibility verification, benefits responses, referral routing, network requirements, prior documentation, and administrative coordination.
  • Evaluate insurance verification outputs against source materials, benefits information, eligibility rules, and documented requirements.
  • Support structured review of referral workflows, provider network rules, coverage details, and coordination materials.
  • Prepare clear written explanations for healthcare administration decisions based on source materials and verifiable criteria.
• Records Requests & Patient Communication
  • Review records-request workflows involving HIPAA elements, required fields, authorization details, routing steps, and fulfillment documentation.
  • Evaluate patient communication templates for pre-visit instructions, post-visit follow-ups, required disclosures, and administrative accuracy.
  • Support structured review of records request letters, patient messages, communication templates, and documentation packets.
  • Maintain accuracy, consistency, and professional judgment across submitted work.

Qualifications

• 2+ years of experience in patient access, healthcare front office, medical office administration, scheduling, insurance verification, referral coordination, or related healthcare administration roles.
• Experience with one or more areas such as EHR workflows, patient intake, appointment scheduling, eligibility verification, benefits review, referral routing, records requests, or patient communications.
• Familiarity with EHR or practice management systems such as Epic, Cerner, athenahealth, eClinicalWorks, Meditech, NextGen, or similar platforms.
• Comfort reading and preparing healthcare administration artifacts such as scheduling workflows, intake forms, records request letters, referral notes, eligibility verification records, and patient communications.
• Strong written communication skills and ability to explain healthcare administration decisions clearly.
• Ability to follow structured instructions and produce evidence-based work.

Requirements

• A degree or professional background in healthcare administration, medical office administration, health information management, public health, business administration, medical assisting, or a related field is helpful.
• Equivalent practical experience in patient access, front-office healthcare administration, insurance verification, scheduling, referral coordination, or records workflows is also highly relevant.

Nice to Have

• Experience with insurance eligibility verification, benefits review, referral routing, patient intake, scheduling rules, or records request workflows.
• Familiarity with HIPAA documentation requirements, patient communication templates, EHR workflows, or provider network coordination.
• Experience preparing or reviewing intake forms, scheduling notes, referral documentation, records request letters, eligibility records, or patient communication templates.
• Experience in clinics, hospitals, specialty practices, telehealth, urgent care, or payer/provider administrative environments.
• Strong attention to detail in documentation-heavy and patient-facing administrative workflows.

Benefits

• Apply healthcare administration and patient access expertise to structured remote project work.
• Contribute to high-quality scheduling review, intake documentation, insurance verification, and referral coordination workflows.
• Work on flexible, project-based assignments aligned with your professional background.
• Use your healthcare administration judgment in a focused, detail-oriented consulting environment.
• Remote structure with competitive hourly compensation.

Contract Details

• Independent contractor role.
• Fully remote with flexible scheduling.
• Part-time commitment depending on project availability.
• Competitive rates between $45–$70 per hour depending on expertise.
• Weekly payments via Stripe or Wise.
• Projects may be extended, shortened, or adjusted depending on scope and performance.
• Work will not involve access to confidential or proprietary information from any employer, client, or institution.

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.