[Hiring] Health Information Specialist I @Datavant

Role Description

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

• This is a Remote Role
• Full Time: Mon-Fri 8:00 AM - 4:30 PM EST.
• Release of Information Processing
• Ability to work in a high-volume environment.
• Processing medical record requests such as:
  • Insurance requests
  • DDS Requests
  • Workers Comp Request
  • Subpoenas
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft Office (including Word and Excel)

Qualifications

• High School Diploma or GED.
• Basic computer proficiency.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Able to respond to requests in a fast-paced environment.

Requirements

• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.

Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.).
• Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.

Bonus Points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.