[Hiring] Health Coach Consultant @CVS Health

Role Description

This is a full-time, 40 hr./week, remote role for a RN with experience in Chronic Condition Education, within the U.S. Prefer candidates with experience coaching individual members telephonically 1:1 and/or coaching in a group setting.

• Utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status.
• Assessment of Members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.
• Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.
• Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.
• Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives.
• Identifies and escalates quality of care issues through established channels.
• Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
• Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
• Interprets and utilizes clinical guidelines/criteria to positively impact members health.
• Helps member actively and knowledgably participate with their provider in healthcare decision-making.
• Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member's goals.
• Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.

Qualifications

• Active and unrestricted compact RN licensure with ability to apply for and obtain additional licenses required per account needs. Must reside in a compact state and hold multistate nursing license.
• 3+ years of clinical experience as an RN in acute Adult Medical Surgical nursing.
• Must possess or be willing and able to obtain high speed internet access and be hard wired to internet.
• Proficiency with Microsoft Office application: Word, Outlook, Excel, Teams and Power Point.
• Experienced with documenting in an electronic medical records system.
• Excellent communication skills a must; need to be comfortable with public speaking.
• Ability to work independently as well as part of a group.

Preferred Qualifications

• Previous telephonic chronic condition coaching.
• Virtual group coaching experience via webcam.
• Managed care experience.
• Experience with Epic EMR data base functionality and documentation.

Education

• Associate RN degree required.
• Bachelor’s RN degree preferred.

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

The typical pay range for this role is: $54,095.00 - $116,760.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.