[Hiring] Health Coach @Second Nature

Role Description

We're looking for an HCPC-registered Dietitian or AfN-registered Nutritionist to join our growing clinical team at one of the UK's most exciting health-tech companies. In this role, you'll support people living with obesity to make sustainable lifestyle and behaviour changes, working as part of a multidisciplinary team within our Specialist Weight Management Service (SWMS).

This is a fully remote role: all delivery is via video consultation and in-app messaging, and you can be based anywhere in the UK. Flexibility is required to support some early evenings and Saturdays as and when needed to support our NHS contracts.

What you'll do:

• Independently implement appropriate initial assessment methods to allocate service users to the most suitable treatment pathway
• Deliver group-based and one-to-one nutritional and lifestyle interventions remotely via video calls, to support changes in dietary and physical activity behaviours
• Provide ongoing coaching and support between sessions through in-app messaging
• Support service users across both medicated and non-medicated programmes, including those accessing GLP-1 medication
• Attend regular MDT meetings to monitor the care of our service users
• Attend clinical supervision to discuss complex or high-risk cases
• Appropriately manage clinical risk (e.g. safeguarding concerns) when it arises during clinical practice
• Maintain adequate CPD, receive regular clinical supervision in accordance with good practice guidelines and continue to meet your registration requirements (HCPC or AfN)
• Maintain confidentiality of information in line with the requirements of the Data Protection Act and ensuring that participant confidentiality is protected at all times
• Contribute to innovation projects, service evaluation, and ongoing programme development at Second Nature

Qualifications

• Experience working in a weight management/bariatric/eating disorder setting
• A qualified HCPC-registered Dietitian or AfN-registered Nutritionist with experience of weight management and/or bariatric experience, or working with patients in an eating disorder setting
• Proven experience delivering group-based programmes, with the confidence to facilitate sessions effectively in a digital setting
• A solid understanding of obesity as a condition and the issues many people living with obesity face, including weight stigma
• Experience or training in health coaching, behaviour change, or motivational interviewing, with awareness of coaching models and approaches
• Able to provide supportive, empathetic patient-centred care to patients who may have complex physical and mental health needs
• Comfortable working fully remotely
• Enjoy remote working and can stay motivated and organised without an office around you
• Have a suitable home working setup, including a private space for confidential consultations and a reliable internet connection
• Can work autonomously and collaboratively with a doctor-led multidisciplinary team (MDT) to oversee patient care
• Confidently and independently manage a caseload of service users, delivering nutritional and lifestyle interventions via video calls and in-app messaging, and working collaboratively with our MDT
• Experience in supporting the coordination of a healthcare service
• Experience in monitoring and supporting patients' journeys through a service in line with an organisation's protocols, including scheduling assessments and appointments, monitoring attendance rates and following up with patients, writing GP letters, and revising protocols
• Experience using Excel or Google Sheets (or other similar programmes) to monitor patients' journeys
• Dynamic and have a strong drive to work in healthcare tech
• Experience thriving in fast-paced environments and are energised by the dynamic nature of start-up life, where being hands-on and adaptable to the evolving needs of the service is essential
• Confident in using technology to provide patient care, including recording and reviewing patient notes, and providing in-app coaching
• Excited by digital initiatives that increase access to healthcare

Education/Qualifications

• HCPC registration as a Dietitian, or AfN registration as a Nutritionist (Registered Nutritionist or Registered Associate Nutritionist)
• Relevant degree in Dietetics, Nutrition or a related field

Benefits

• Work from home with flexible hours
• Joining a culture of intelligent, friendly, and highly-motivated individuals who are passionate about what they do
• A competitive market salary
• 25 days of holiday plus national holidays