[Hiring] Head Psychologist @FronteraCare

Role Description

As Lead Psychologist, Autism & Developmental Diagnostics, you'll be the clinical and operational anchor for Frontera's telehealth diagnostic team. You'll ensure every autism and developmental evaluation meets a consistently high bar for quality, while helping your team find smarter, more efficient ways to work.

This is a role for someone who can hold two things in tension: the clinical rigor and individualized care every family deserves, and the efficiency Frontera needs to reach more of the families who need us.

What You'll Do

• Clinical Leadership & Quality
  • Serve as the go-to resource for clinical questions, screener guidance, and evaluation standards across the diagnostics team.
  • Set and uphold consistent standards for clinical quality, complex case decision-making, report writing, and neuroaffirming language.
  • Review evaluations and consult on complex or atypical cases.
  • Define best practices for accessible, high-quality telehealth autism and developmental evaluation.
  • Carry a modest caseload of your own (about two evaluations per week) to stay grounded in the work.
  • Set clear, explicit guidance on where the line is between more time meaning more quality, and more time meaning a family waits longer for a diagnosis.
• Team Support & Development
  • Lead onboarding, training, and calibration for new psychologists and speech-language pathologists.
  • Support your team's ongoing growth and skill development.
  • Run regular 1:1s and team meetings that keep people aligned, supported, and unstuck.
  • Own change management for new tools, processes, and programs across the team.
  • Set clear expectations and hold your team accountable to them — with warmth, and without avoiding the hard conversations when they're needed.
• Operational Alignment
  • Partner with Intake and Operations to build workflows, scheduling, and communication that actually work.
  • Spot the operational gaps that get in the way of quality or efficiency, and help fix them.
  • Turn good clinical ideas into concrete, sequenced plans, with real metrics and timelines.
• Product & Technology Partnership
  • Partner closely with Engineering and Product on report tools, documentation templates, and workflows.
  • Bring specific, proactive ideas for where technology could save time without costing quality.
  • Help identify, track, and prioritize product issues with clear clinical context.
  • Partner with Customer Success to close the loop between client experience and clinical practice.
• Cross-Functional Leadership
  • Represent the clinical point of view in conversations about scaling, tooling, and how we design our services.
  • Help hire, evaluate, and calibrate new psychologists and speech-language pathologists.
  • Advocate for standardized, scalable workflows where they help us serve more families.
  • Contribute to quality improvement and clinical governance efforts.
• Travel
  • Occasional travel to New Mexico and other markets for team training, calibration, and partnership-building.
  • Frequent visits to our Denver headquarters to stay connected with the clinical operations team.

Qualifications

• A doctoral-level psychologist with deep experience in autism and developmental evaluation.
• Skilled in telehealth-based assessment, with strong clinical judgment, report writing, and ADOS (Autism Diagnostic Observation Schedule) administration.
• Experienced training, mentoring, and leading interdisciplinary clinical teams.
• Comfortable navigating ambiguity and building consistency in a fast-growing environment.
• Experienced managing the performance of licensed clinicians serving underserved communities.
• A natural partner to technologists and product teams.
• Someone who makes good decisions under time pressure.
• Comfortable standardizing and scaling processes.
• An assertive, steady leader who can set a clear standard for a team and hold to it.

What Success Looks Like

• Clinicians have a reliable go-to person for day-to-day questions and support.
• Evaluation quality is consistent, timely, and meets gold-standard practices.
• Workflows between Ops, Intake, and Clinical run smoothly.
• New clinicians ramp up quickly with strong support.
• A cohesive team culture aligned with our mission to close the care gap.
• A well-maintained library of clinical SOPs and documentation.
• Clear, measurable improvements in quality and/or throughput.
• A strong, trusted working relationship with Product and Engineering.

Compensation

$175,000 - $200,000 USD

Benefits

• Health benefits.
• 401(k) plan.
• PTO per year.