[Hiring] Head of Clinical Operations @Medsien

Role Description

We are seeking a high-caliber Head of Clinical Operations to lead and scale Medsien’s growing clinical operations.

• Lead and scale Medsien's Clinical Operations organization and Care Partner operations.
• Manage and develop Operations Managers while establishing strong accountability and consistent performance across teams.
• Build scalable operating processes, staffing models, workflows, and management systems.
• Own key operational metrics across quality, productivity, capacity, staffing, and performance.
• Strengthen clinical quality and operational consistency as the organization grows.
• Partner with Product and other teams to improve workflows, introduce automation, and operationalize new programs.
• Build the leadership structure and operational foundation needed to support Medsien's continued growth.

Qualifications

• 10+ years of healthcare operations, clinical operations, or care delivery experience.
• Senior leadership experience managing managers and large healthcare operations teams.
• Demonstrated experience building and scaling healthcare operations, teams, and processes.
• Strong track record in operational performance, including productivity, quality, staffing, capacity, and performance management.
• Experience developing strong managers and building accountable, high-performing teams.
• Strong analytical, strategic, and executive communication skills.
• Ability to operate at both the executive/strategic level and remain close to day-to-day operations.
• Residence in the US.

Requirements

• VP, Head, or Senior Director-level healthcare operations experience (nice-to-have).
• Experience at a health tech, digital health, healthcare services, medical group, MSO, or health system (nice-to-have).
• Experience managing large distributed or remote care teams (nice-to-have).
• Experience with care management, population health, chronic care, virtual care, or remote care (nice-to-have).
• Experience using technology, automation, and data to scale healthcare operations (nice-to-have).

Benefits

• Competitive USD salary and stock options.
• Generous vacation and PTO policies.
• Fully remote work opportunities.
• Training, mentorship, and coaching from leadership.