[Hiring] HCC and Risk Adjustment Coding Supervisor @Managed Resources

Role Description

Provide direct leadership and day-to-day supervision of Professional Coding staff, including onboarding, coaching, performance management and staff development.

• Ensure client coding deliverables meet established quality, productivity, turnaround-time, compliance and service-level expectations.
• Monitor coding operations, workloads, staffing capacity and performance metrics to proactively identify and resolve operational risks.
• Maintain appropriate staffing coverage and allocate resources based on client volumes, priorities, deadlines and contractual requirements.
• Monitor coder performance through established KPIs, including coding accuracy, productivity, turnaround time, attendance and other client-specific performance standards.
• Identify performance gaps and implement appropriate coaching, education and corrective action in partnership with the Manager and Human Resources.
• Serve as a professional coding SME for complex coding questions, client escalations and internal stakeholders.
• Ensure coding practices comply with ICD-10-CM, CPT, HCPCS, CMS, NCCI, payer-specific requirements and applicable official coding guidance.
• Monitor coding-related denials, audit findings and quality trends to identify root causes and opportunities for education or process improvement.
• Maintain strong client relationships through proactive communication, issue resolution and consistent delivery against expectations.
• Develop and communicate operational reports, dashboards, performance metrics and trend analyses to internal leadership and clients.
• Partner with the Manager of Professional Coding on workforce planning, client implementations, process improvements and operational strategy.

Qualifications

• Minimum seven (7) years of progressive professional coding experience, including advanced experience with professional coding, E/M, and surgical/procedural coding across multiple specialties.
• Minimum three to five (3–5) years of coding leadership, supervisory, or team-lead experience in a healthcare, physician practice, hospital, revenue cycle, or healthcare consulting environment.
• Current Certified Professional Coder (CPC) credential through AAPC required.
• Demonstrated experience managing coder quality, productivity, workloads, and performance expectations.
• Experience conducting coding quality reviews and providing coder education and feedback.

Benefits

• Medical, Dental, and Vision Benefits (Full-Time Employees)
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Seven Company Holidays, and Two Floating Holidays (Full-Time Employees)
• Professional Development Opportunities
• Employee Recognition Programs
• Phone & Internet Stipend

Company Description

For more than 30 years, Managed Resources, Inc. has partnered with healthcare organizations nationwide to improve performance, strengthen revenue cycle operations, support compliance, and help providers focus on delivering quality patient care.

We’re proud of the work we do, but we’re equally proud of the workplace we’ve built.

At Managed Resources, you’ll find the stability and reputation of an established healthcare consulting firm combined with the accessibility, collaboration, and growth opportunities of a smaller organization. Here, your contributions are visible, your ideas are welcomed, and your work makes a meaningful impact.