[Hiring] Field Service Coordinator @UnitedHealth Group

Role Description

This is a Field Based role with a Home-Based office. If you are located in or within commutable driving distance to the Travis County, TX area, you will have the flexibility to telecommute as you take on some tough challenges.

• Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care.
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services.
• Manage the care plan throughout the continuum of care as a single point of contact.
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team.

Qualifications

• Current Registered Nurse unrestricted license in the state of Texas (no compact license).
• 2+ years of experience working within a healthcare role.
• Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Valid driver’s license, access to reliable transportation, ability to travel up to 75% in Travis County SDA to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' office.
• Reside in or within commutable driving distance to Travis County, TX area.

Requirements

• 2+ years of experience working within the community health setting (preferred).
• 1+ years of experience with long term care services and support, Medicaid or Medicare (preferred).
• Ability to create, edit, save and send documents, spreadsheets and emails (preferred).
• Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations (preferred).

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).