[Hiring] Field Clinical Specialist - Electrophysiology @Boston Scientific

Role Description

The Electrophysiology Field Clinical Specialist EP will provide expert clinical product and technical assistance and training to physicians, laboratory staff, and sales representatives on the effective and safe use of the Farapulse and Opal (FARAPULSE - Pulsed Field Ablation System - Boston Scientific) system during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. In addition, you will also specialize with our wider portfolio including POLARx and Access Solutions. This role covers the region of Lucerne - Tessin.

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system, and software development.
• Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of the Farapulse and Opal device by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
• Attends cases in labs of hospital accounts for case support and development efforts of the Farapulse and Opal system and its components.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Farapulse, Opal development process, products and features, and procedures involving those products and features.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospitals and to identify key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• This remote field-based role will require travel (approximately 80%).

Qualifications

• Professional industry experience (1 or 2 years) in a similar role is beneficial; however, not a requirement.
• Successfully completed studies within Biomedical Sciences (or a similar subject area), preferably within electrophysiology.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Professional working proficiency language skills in Italian, German, and English.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, and can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.

Benefits

• Experience in a groundbreaking multinational company with attractive benefits.
• Upskilling.
• Mentoring.
• A company with a purposeful mission.
• A field-based role.

Company Description

Boston Scientific is committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.