[Hiring] Evenings Digital Triage Registered Nurse @Galileo

Role Description

The Digital Triage Nurse is a critical role on the Galileo care team. This individual will collaborate with our multidisciplinary team to ensure our patients receive the highest quality care when they have a clinical concern. This is a 6-month contract position at 40 hours/week, with several openings for specific schedules noted in the application questions. Hours for this role will be predominately for our evening shifts.

• Triage and provide clinical support for incoming patient communications
• Conduct phone assessments of clinical symptoms to determine the best path of care
• Assist in the development of processes and systems for urgent care and virtual triage
• Collaborate with clinical care teams to provide excellent patient care for primary and urgent care patients

Qualifications

• Licensed RN with 2+ years experience doing clinical triage, preferably in ER or primary care setting
• Active Nurse License Compact (NLC)
• Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT or IL a plus
• Excellent knowledge of chronic disease states and complex medical conditions
• Exceptional ability to complete clinical phone assessments; experience in high acuity clinical environments (eg, ED, ICU) a plus
• Passionate about continual improvement of the broader system for higher quality, lower cost care
• Skilled in communicating urgent needs to a diverse group of patients and across teams
• Skilled in written communication and technology
• Experience providing culturally appropriate education to patients and their families targeted to their medical literacy level
• Experience functioning and collaborating on multidisciplinary care teams
• Possesses excellent problem solving skills and an ability to overcome systematic hurdles to fulfill patient needs
• Experience in geriatrics is a plus
• Bi-lingual in English and Spanish is a plus

Requirements

• Employee must be able to meet the following requirements with or without a reasonable accommodation:
• This is primarily a sedentary position.
• Physical requirements may include lifting up to 10 pounds, manual dexterity, near/far visual acuity, keyboarding, the ability to hear, understand, and distinguish speech, sitting, standing, walking, and screen usage 8 or more hours per day.

Benefits

• Medical / Dental / Vision insurance
• Flexible Spending Account
• Health Savings Account + match
• Company paid STD/LTD, AD&D, and Life insurance
• Paid Family Leave
• Paid Time Off
• 401K + match