[Hiring] Epic Certified Willow Ambulatory Analyst @Ellit Groups

Role Description

The Epic Willow Ambulatory Analyst will configure, test, and implement retail and outpatient pharmacy workflows. This role is part of the Ellit Groups implementation team supporting a large-scale Epic implementation.

This role is a strong fit for Epic-certified analysts seeking full-cycle implementation experience in a complex, high-visibility healthcare environment.

Key Responsibilities

• Configure and test outpatient and retail pharmacy fill, verification, and dispensing workflows.
• Partner with Ambulatory and Willow Inpatient analysts on medication workflows.
• Support pharmacy integrated testing and go-live readiness.
• Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
• Analyze operational requirements and system capabilities to propose effective solutions and apply workflow practices to system configuration.
• Perform unit, system, and integration testing per project standards and document outcomes.
• Identify, escalate, and help resolve risks and issues; refer complex issues to the appropriate level of support.
• Participate in change control processes and follow defined standards and best practices.
• Support go-live readiness, go-live, and post-go-live stabilization activities.
• Maintain open, professional communication with end users, client stakeholders, and colleagues, using key change management principles.
• Meet application deliverables and project timelines; produce weekly status reporting and time tracking as requested.

Qualifications

• Current Epic certification in Willow Ambulatory.
• Prior experience working with Epic in the assigned application, including implementation, build, optimization, or support.
• Strong understanding of healthcare workflows within the assigned application area.
• Excellent communication and follow-up skills, with a combination of technical, analytical, and customer service capabilities.
• Ability to work independently, exercise sound judgment, and manage multiple priorities.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel periodically to client sites.
• Ability to pass applicable background checks and site access requirements, including requirements for secure healthcare facilities.

Preferred Qualifications

• Prior Epic implementation or go-live experience.
• Retail or outpatient pharmacy background.
• Bachelor’s degree in Healthcare Administration, Information Management, Computer Science, or a related field, or an equivalent combination of education and experience.
• Experience in a multi-entity healthcare environment.
• Experience supporting behavioral health, correctional health, community health, rural health, or other safety-net organizations.
• Familiarity with applicable substance use disorder data confidentiality and healthcare privacy requirements.

Benefits

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A supportive, collaborative, and innovative work environment.
• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance.
• Medical and Dependent Care FSA.
• 401k Retirement Plan.
• 6 Paid Holidays and Flexible Paid Time Off.