[Hiring] Enterprise Internship, Quality and Clinical Transformation @Advocate Health

Role Description

The Quality & Clinical Transformation Intern supports initiatives designed to improve clinical quality, patient outcomes, safety, operational effectiveness, and the overall care experience. Working with Quality and Clinical Transformation leaders and cross-functional partners, the intern will gain hands-on experience in healthcare quality improvement, data analysis, process improvement, and change management. This internship provides exposure to how a large healthcare organization identifies improvement opportunities, evaluates performance, and implements solutions that advance high-quality, safe, efficient, and patient-centered care at either the site-based level or the enterprise level.

Key Responsibilities

• Quality Improvement & Clinical Transformation
  • Support quality improvement and clinical transformation projects focused on improving patient outcomes, safety, care delivery, and operational performance.
  • Assist with identifying opportunities for process improvement and standardization.
  • Participate in project meetings, improvement workgroups, and cross-functional initiatives.
  • Help document current-state processes, identify gaps, and support development of future-state workflows.
  • Research healthcare quality improvement practices and emerging trends to support transformation efforts.
• Data & Performance Analysis
  • Assist with collecting, organizing, validating, and analyzing quality and performance data.
  • Help monitor key performance indicators and identify trends or areas of opportunity.
  • Develop reports, dashboards, presentations, and visual summaries to communicate findings.
  • Support measurement of project outcomes and progress toward established goals.
  • Translate data and findings into clear, actionable insights for project teams and leaders.
• Project & Change Management
  • Support project planning, documentation, timelines, deliverables, and status tracking.
  • Assist with meeting preparation, notes, action items, and follow-up.
  • Help develop educational materials, communications, and presentations to support implementation and adoption of improvement initiatives.
  • Collaborate with clinical, operational, quality, analytics, and other teams to support project objectives.
• Research & Best Practices
  • Conduct literature reviews and research evidence-based practices, benchmarks, and industry trends.
  • Summarize research findings to inform quality and transformation initiatives.
  • Assist teams in identifying opportunities to apply evidence-based practices across care settings.

Qualifications

• Currently pursuing a degree in healthcare administration, public health, health sciences, business, data analytics, industrial engineering, or a related field.
• Current enrollment with junior or senior status at a regionally accredited college or university.
• Grade point average of at least 2.5.
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude, and enthusiasm.

Requirements

• No experience required.
• Licensure, Registration, and/or Certification Required: None Required.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.