[Hiring] Doula - Spanish Speaking @Canopie

Role Description

Provide ongoing virtual doula support across pregnancy and postpartum, grounded in emotional support, education, and preparation.

• Conduct onboarding and proactive outreach using structured workflows and communication tools.
• Deliver 1:1 sessions and contribute to group-based education (e.g., birth preparation, postpartum recovery, feeding, newborn care).
• Educate members and families on the childbirth process, postpartum recovery, newborn care, and feeding options.
• Support members in developing birth preferences and preparing for labor and delivery.
• Share practical tools for comfort, including breathing techniques, relaxation strategies, and other coping methods.
• Help members navigate conversations with partners and healthcare providers to support informed, aligned decision-making.
• Build trust and understand individual needs through ongoing, relationship-based support.
• Encourage engagement with Canopie services and reinforce care plans aligned with coaching and clinical teams.
• Identify when additional clinical or lactation support may be beneficial and follow defined referral pathways.
• Document all interactions clearly and efficiently within Canopie’s platform.
• Communicate with members via phone, video, and secure messaging.

Qualifications

• Fluent Spanish speaker (spoken and written).
• Certified Doula (DONA or equivalent).
• Experience supporting individuals through pregnancy, birth, and postpartum.
• Comfortable delivering virtual support and building rapport in a digital environment.
• Strong communication skills with a supportive, grounded presence.
• Ability to balance warmth with clear, practical guidance.
• Comfortable following structured workflows and engagement protocols.
• Strong digital literacy (telehealth platforms, documentation tools, messaging).
• Reliable, organized, and responsive in a remote work setting.

Requirements

• Experience providing virtual doula care or telehealth support (preferred).
• 2–5+ years of doula or perinatal support experience (preferred).
• Experience working with Spanish-speaking or immigrant communities (preferred).
• Additional certifications (e.g., lactation support, childbirth education) (preferred).

Schedule & Commitment

• Part-time contractor role (approximately 20 hours/week; varies by program needs).
• Availability during business hours required; evening and weekend availability is a plus.
• Fully remote, digital-first care model.
• Ongoing clinical training, peer consultation, and supervision.
• Opportunity to help build equitable access to maternal health support at scale.