[Hiring] Donor Information Associate 3 @Evergen

Role Description

• Makes recommendations with a focus on maximizing the quality and cost efficiency of services as a subject matter expert.
• Utilizes vast medical knowledge to determine donor eligibility.
• Works with external partners to obtain complete and accurate medical chart information.
• Analyzes and organizes confidential medical information systems consisting of detailed paper and electronic medical records with high level of accuracy.
• Manages donor medical records and databases for statistical reports.
• Performs quality reviews of work within the department and assists with educating and training of other associates.
• Completes training as coordinator, first review, second review, and one other role.
• Ensures donor medical records are complete, accurate, and confidential.
• Locates, prints, scans and organizes paper and electronic medical charts with high accuracy.
• Verifies information within the medical charts and assists with archiving of records.
• Maintains department inbox.
• Mentors less-experienced team members.
• Other duties as assigned.

Qualifications

• Associate degree*
• Bachelor's degree, preferred
• 6 or more years chart reviewing experience
• 5 years of industry experience, preferred
• CTBS, preferred
• Lean Six Sigma, preferred
• High attention to detail
• Excellent written and verbal communication
• Microsoft Office Suite
• Digital Chart Software
• Confidentiality

Requirements

• Move or lift objects up to 25 pounds.
• Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays.
• Frequent (>75%) fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.).

Company Description

Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine.

• Evergen provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management.
• Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values:
• Accountable: We own our actions and decisions.
• Agile: We embrace change to stay ahead of the curve and evolve to drive innovation and growth.
• Growth Mindset: We embrace challenges as opportunities for continuous learning.
• Customer-Centric: We prioritize customers at every touch point.
• Inclusive: We thrive on the richness of our diversity and ensure every voice is heard, respected, and celebrated.