[Hiring] Discharge Planning Coordinator @TRILLIUM HEALTH RESOURCES

Role Description

Trillium Health Resources has a career opening for a Discharge Planning Coordinator to join our team! This position’s primary responsibilities include:

• Guiding and supporting members to step-down out of Hospitals, ED and/or crisis services.
• Coordinating services and discharge planning that supports treatment/service needs and appropriate discharge to community resources.
• Problem solving, advocacy, community, and network-outpatient referrals to support the member.

On a typical day, you might:

• Serve as a point of contact on Hospital/ED calls to assist with discharge planning and coordination of care needs following an ED/inpatient admission.
• Provide short-term care coordination on a case-by-case basis, which may include working with management to remove barriers to expedite ED discharge.
• Link and/or refer members, guardians, hospital/ED staff and stakeholders to various services, providers or community resources specific to the population being served.
• Participate on various cross-functional projects or tasks.
• Review and maintain data, information, and documentation.
• Work collaboratively with internal departments to identify, communicate and track needed services, providers, and resources.

Qualifications

• High School Diploma/GED and six (6) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population; OR
• Associate’s degree and four (4) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population; OR
• Bachelor’s degree and minimum two (2) years’ experience working with the Adult and Child behavioral health/mental health, developmental disabilities or substance use population; OR
• Equivalent combination of education/experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Requirements

• Experience providing crisis intervention or crisis response to individuals within the behavioral health/mental health, developmental disabilities or substance abuse population preferred.
• Fluent Spanish speaker preferred.

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.