[Hiring] Director of Patient Safety @General Dynamics Information Technology

Role Description

GDIT is your place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Director of Patient Safety joining our team to lead IT professionals supporting the Health Resources & Services Administration (HRSA). The Health Resources and Services Administration (HRSA) aims to improve health outcomes by enhancing access to quality services, developing a skilled health workforce, and implementing innovative programs that benefit geographically isolated, economically or medically vulnerable populations. HRSA focuses on increasing health equity and strengthening local health systems through initiatives such as community health centers, the Organ Procurement & Transplantation Network (OPTN), the Ryan White HIV/AIDS Program, and support for maternal and child health.

The Director of Patient Safety at GDIT is a senior leadership role focused on managing and improving the standards, compliance, and performance of organ procurement organizations (OPOs), transplant centers, and histocompatibility laboratories. The responsibilities of the Director of Patient Safety include:

• Overseeing case management processes, member performance monitoring, quality improvement initiatives, and ensuring adherence to OPTN bylaws, HRSA policies, and federal regulations.
• Leading the Patient Safety and Compliance Reviews Task Team, responsible for comprehensive monitoring efforts, including member performance assessment, case investigations, and quality improvement activities.
• Delivering periodic progress reports and formal presentations to stakeholders such as contractor executives, HRSA, the OPTN committee(s) responsible for membership and patient safety, and the OPTN Board of Directors.
• Collaborating with other contractors and internal teams to improve organizational processes and outcomes.
• Overseeing compliance and monitoring activities for OPTN member institutions, including OPOs, transplant centers, and histocompatibility laboratories.
• Managing the development, implementation, and execution of oversight plans and procedures, including:
  • OPTN Member Monitoring Plan
  • Member Performance Improvement Plan
  • Case Management and Analysis Plan
  • Case Triage Plan
  • Case Review and Close-Out Plan
  • Site Visit Plan
• Supervising the site visit process, ensuring thorough and accurate assessments of member adherence to OPTN policies and regulatory standards.
• Providing real-time escalation and data sharing with HRSA and OPTN as necessary, ensuring transparency and timely issue resolution.
• Analyzing member performance data to identify trends, risks, and systemic issues that may impact patient safety or public health.
• Leading the design and implementation of data-driven quality improvement initiatives to strengthen member compliance, enhance organ placement efficiency, and reduce risks to patient safety.
• Overseeing the drafting and dissemination of educational materials and guidelines to OPTN members based on QI findings and case review outcomes.
• Continually refining monitoring systems to incorporate lessons learned and emerging member needs.
• Providing strategic leadership and guidance for the Patient Safety and Compliance Reviews Task Team, ensuring adherence to established processes and best practices in case management.
• Mentoring and developing team members, fostering a culture of accountability, continuous improvement, and excellence.
• Conducting performance evaluations of staff and providing constructive feedback to align performance with organizational objectives.
• Managing departmental operations, including quality assurance workflows, staffing, training, and resource allocation.
• Translating OPTN and HRSA policies into actionable workflows and guidelines for compliance monitoring and QI activities.
• Collaborating with stakeholders to recommend policy updates based on case review findings, trend analysis, and compliance gaps.
• Ensuring all plans and implementations comply fully with federal regulations, OPTN bylaws, and HRSA contractual requirements.
• Acting as the primary liaison between GDIT, HRSA, OPTN Committees, member institutions, and external contractors for patient safety and compliance efforts.
• Managing communication and issue resolution with stakeholders, ensuring alignment across all member compliance and case review activities.
• Representing the department in high-level cross-functional meetings, providing status updates and advocating for programmatic improvements.
• Delivering formal presentations and reports to HRSA, OPTN committees, the OPTN Board of Directors, and other key stakeholders.

Qualifications

• Master’s degree (MBA, MHA, MSN, MPH, or equivalent relevant field) required. PhD and other clinical qualifications preferred.
• 10 years minimum, 15 years preferred in quality assurance, clinical compliance, health consulting, or healthcare management, preferably in organ transplantation or a related field.
• 5 years minimum in a management or leadership role.
• Clinical experience is required.
• Strong analytical abilities (data-driven).
• Proficiency in regulatory standards (such as CMS or OPTN).
• Excellent communication skills.
• Leadership capabilities.
• Systems based mindset.
• Must be able to obtain a Public Trust clearance.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Flexibility: Full-flex work week to own your priorities at work and at home.
• Community: Award-winning culture of innovation and a military-friendly workplace.