[Hiring] CT Scientific Associate Affairs Specialist @Rochester Regional Health

Role Description

The Clinical Trial Scientific Affairs Associate Specialist supports subcontracted testing performed by referral laboratories on ACM’s behalf. The role helps ensure timely, accurate results by maintaining effective partnerships and clear communication with external laboratories. The Associate Specialist tracks testing and procedural changes, maintains study documentation, and helps coordinate scientific and operational requirements between ACM and its referral laboratory partners.

• Support day-to-day relationships with global Referral Laboratories to help maintain consistent service delivery and alignment with Clinical Trial study requirements.
• Enter and maintain Referral Laboratory information in ACM databases, processes, and service records.
• Assist with drafting, processing, and tracking work orders for Referral Laboratories in accordance with company procedures.
• Route and track communications between Referral Laboratories and internal ACM stakeholders, escalating questions or issues as appropriate.
• Collect and summarize partnership information used to support Referral Laboratory performance scorecards.
• Provide documentation and coordination support for quality investigations and root cause analyses led by ACM Quality Assurance and CTSA Leadership.
• Document referral lab testing information and maintain accurate, current records throughout the trial lifecycle.
• Share updates with internal stakeholders, coordinate follow-up activities, and raise ongoing study issues to the appropriate team members.
• Assist with preparing agendas, materials, and follow-up items for governance meetings.
• Assist with invoice review and reconciliation by gathering information and documenting discrepancies.
• Enter and maintain vendor opportunity status updates in designated tracking tools.
• Provide meeting coverage and document key updates when team schedules conflict.
• Enter vendor quality events and support follow-up activities through resolution.
• Support the coordination and routing of other CTSA department escalations to the appropriate team members.
• Follow all company policies, procedures, and standards related to confidentiality and data integrity.

Qualifications

• Bachelor Degree or 2 years of life sciences experience required.

Requirements

• Remote work experience preferred.
• MT(ASCP) certification or equivalent certification preferred.
• Experience in clinical laboratory setting preferred.
• Excellent communication, word processing, and computer skills.
• Excellent time management and organizational skills.
• Demonstrated ability to work independently.
• Ability to manage multiple projects with tight deadlines.

Physical Requirements

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

Pay Range

$23.00 - $28.00