[Hiring] Community Health Worker @OhioHealth

Role Description

Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient’s health care and coordinate support services and community-based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow-up based on Social Determinants of Health, patient demographics, and lack of resources, and coordinates support for clients.

Responsibilities And Duties:

• Direct patient support (60%):
  • Must have access to reliable transportation.
  • Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers.
  • May include home visits or community-based visits based on severity of patient risk.
  • Coordinate support services or community resources for patients and provide basic health promotion education.
  • Facilitates patients' adherence to treatment plans and help access affordable medication.
  • Develop and track measurable and time-bound goals with patients.
  • Maintain HIPAA compliance.
  • Communicate importance of adherence to plan of care (developed by multidisciplinary team).
  • Convey importance of healthy lifestyle choices (nutrition, exercise, stress management) and adverse health impacts of smoking, drinking, and drug use.
• Communication with health care team (20%):
  • Document interactions with patients and communicate regularly with Care team.
  • Develop and maintain relationships with community resources to ensure coordination of care for patients.
  • Engage in multidisciplinary care team huddles.
  • Maintain positive relationship between OhioHealth and community resources.
  • Report how patients' demeanor may impact treatment (crying, angry, etc.).
  • Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc.).
  • Recognize and report signs of family violence, abuse, neglect, etc.
• Administrative tasks (20%):
  • Maintain accurate and timely patient records.
  • Serve as community liaison between OhioHealth and local community agencies.
  • Answers phones/review messages, triages calls to determine needs and appropriate course of action.
  • Makes, facilitates, and tracks appropriate referrals.
  • Recognize differences in client populations and implications for identifying appropriate services.
  • As a High Reliability Organization (HRO), responsibilities require focus on safety, quality, and efficiency in performing job duties.

Qualifications

• High School or GED (Required).
• Community Health Worker Certification by an approved training program or started within 1 year of hire.
• Experience working with underprivileged populations in the community.
• 1-3 years of relevant experience.

Requirements

• Day shift.
• Scheduled Weekly Hours: 40.

Benefits

• Join us if your passion is to work in a caring environment.
• Join us if you believe that learning is a life-long process.
• Join us if you strive for excellence and want to be among the best in the healthcare industry.

Company Description

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Positions marked as remote are only eligible for work from Ohio.