[Hiring] Coding Supervisor @Rochester Regional Health

Role Description

The Coding Supervisor provides day‑to‑day operational leadership for the coding team, ensuring accurate, timely, and compliant coding across assigned services. This role oversees daily work queues, productivity, quality performance, and staff support while providing guidance, coaching, and issue resolution for coding staff.

The Coding Supervisor manages and monitors the performance of external coding vendors and serves as a key point of contact supporting internal and external stakeholders to ensure alignment with organizational standards, productivity expectations, and quality requirements. In collaboration with Coding Leadership and cross‑functional partners, this position supports audits, denials, regulatory compliance, and the consistent implementation of coding standards and best practices.

Responsibilities

• Provide direct supervision to coding staff, including day-to-day guidance, coaching, and support.
• Provide day‑to‑day operational oversight of contracted coding resources to ensure productivity, quality, and compliance expectations are met.
• Support onboarding, training, and cross-training initiatives to ensure appropriate coverage and skill development.
• Monitor attendance, productivity, and performance, addressing concerns in accordance with HR policies, and escalate complex staffing, performance, or compliance issues to Coding Management as appropriate.
• Ensure coding accuracy and consistency in accordance with ICD-10-CM/PCS, CPT, HCPCS, and official coding guidelines.
• Perform routine quality reviews and audits; provide feedback and education to staff based on findings.
• Identify trends related to coding errors, denials, or documentation deficiencies and recommend corrective actions.
• Support internal, external, and payer audits by assisting with record reviews, education, and follow-up actions.
• Promote ethical coding practices and adherence to organizational policies and regulatory requirements.
• Oversee daily coding operations, including work queue management, assignment distribution, and turnaround time monitoring.
• Track and manage productivity, quality, and timeliness metrics; address backlogs or workflow disruptions.
• Implement approved process improvements and workflow changes in collaboration with Coding Management.
• Support initiatives to streamline documentation, reduce note bloat, and emphasize clinically relevant information.
• Ensure consistent application of coding standards across the team.

Qualifications

• Minimum 5 years of professional coding experience in inpatient and/or outpatient settings.
• Active coding credential - RHIA, RHIT, CCS, or CPC credential.

Preferred Qualifications

• Prior experience in a formal supervisory role.
• Experience with Epic or comparable electronic health record systems.
• Familiarity with CDI initiatives, denial prevention, and revenue cycle workflows.
• Experience supporting audit response and quality improvement initiatives.
• Demonstrated experience mentoring or leading coding staff in an operational capacity.
• Strong working knowledge of coding regulations, payer requirements, and audit processes.
• Associates degree in Health Information Management; Bachelor Degree.

Physical Requirements

S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$62,400.00 - $70,000.00

Company Description

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.