[Hiring] Coding Solutions Supervisor @CorroHealth

Role Description

Manages the client service level agreement metrics including delivery expectations with turnaround timeframe.

• Drives monthly client meetings via phone or in person to ensure a proactive feedback loop across the team.
• Communicates regularly with all key members to meet client needs as well as corporate objectives.
• Maintains awareness and knowledge of client satisfaction levels.
• Monitors ongoing progress and success of each client utilizing various metrics.
• Identifies and participates in the resolution of client problems or issues in a timely manner.
• Provides periodic status reports to leadership teams regarding client status.
• Meets with clients (at a minimum) on a monthly basis to review monthly reporting package and discuss any operational issues.
• Manages a team of direct reports, including performance reviews, Team Member development, and corrective action as necessary.
• Works with client point(s) of contact in resolution of all coding and charge capture related issues.
• Works in collaboration with Quality Assurance teams regarding all coding quality issues.
• Collaborates with the team to improve existing products and services.
• Collaborates with the team to develop new products and services.
• Assists direct reports with accurate application of diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS.
• Provides and/or aids direct reports with interpretation of coding guidelines for accurate code assignment.
• Identifies and ensures that direct reports understand the importance of documentation on code assignment and the subsequent reimbursement impact.
• Aligns personal conduct with and builds a team culture that aligns conduct with AHIMA's Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct.
• Complies with and promotes and supports direct report’s compliance with all internal policies and procedures.
• Actively participates in Company provided training and education and ensures that direct reports complete mandatory training and education by established deadlines and are able to properly implement and/or practice the principles taught via the Company’s training and education program.
• Ensures individual and direct report compliance with all privacy and security rules and regulations and commits to the protection of all Company confidential information, including but not limited to, Personal Health Information.
• Thoughtfully evaluates risk, participates in the development of risk mitigation activities, and engages in correcting deficiencies.
• Performs any other duties as assigned by leadership.

Qualifications

• National coding certification through AAPC or AHIMA.
• Ongoing CEUs to maintain credentials and stay current with coding standards.
• Experience with both Professional and Facility coding preferred.
• Minimum 5 years of experience in medical coding (inpatient, outpatient, or professional services).
• A minimum of 2 years of previous leadership experience in a healthcare setting.
• Strong verbal and written communication skills.
• Ability to prioritize workload, meet deadlines, and maintain a high level of quality and accuracy.
• Initiative, resourcefulness, and attention to detail.
• Proficient in Microsoft Office applications including PowerPoint, Word, and Excel.
• Ability to navigate in a variety of EMR environments and review hand-written charts.
• Ability to manage multiple complex projects on an ongoing basis is required.
• Ability to work with various personnel with varying skill sets in a team-centered environment.

Physical Requirements and Demands

• Regular eye-hand coordination and manual dexterity is required to operate office equipment.
• The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required.
• At times, incumbents are subject to sitting for prolonged periods.
• Infrequently, Team Members must be able to lift and move material weighing up to 20 lbs.
• Team Members may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.