[Hiring] Clinician Field Mentor Nurse Practitioner/ Physician Assistant @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Clinician Field Mentor is an exciting opportunity for seasoned clinicians to grow into an expanded role, serving as a mentor and champion for Signify Health clinicians, as well as continuing meaningful work connecting with health plan members.

• Completes In Home Evaluations (IHEs) and other associated visits for up to 80% of their week.
• 20% of their time serves as a peer mentor to other clinicians.
• Responsible for providing dedicated guidance to new hire clinicians during their first 90 days.
• Offers 1:1 support to active clinicians.
• First line of support for non-urgent clinical inquiries.
• Escalates clinical and/or operational issues to Clinical Leaders and Operations Managers as needed.
• Serves as an early adopter for new diagnostic and preventive services as well as clinical workflow changes.

This role will report to our Operations Manager with a dotted line to the Clinical Success team.

Qualifications

• Ability to effectively inspire, motivate, and mentor peers.
• Share leading practices, tips, and tricks from first-hand experiences.
• Understanding of how to manage inquiries and escalate performance issues to leadership.
• Understanding of how to uphold high-quality member care across teams.
• Experience with completing IHEs successfully, as defined by Signify Health operational, clinical, and member experience KPIs.
• Experience mentoring teams and providing 1:1 professional and personal support.
• Familiarity with Signify IHE tools and processes.
• Experience developing and presenting group presentations.

Requirements

• Required: Clinical background and State Licensure (e.g., MD/DO, NP/PA).
• Required: Ability to sit, stand, bend, reach, push, pull and lift up to 20 pounds of supplies (including, but not limited to, iPad, medical supplies and scale).
• Preferred: Multi-state licensure.
• Preferred: 5-7 years of clinical experience, with a strong background in primary care, chronic disease management, or related field.
• Preferred: Minimum 6 months performing Signify Health in-home health evaluations.

Benefits

• Comprehensive and competitive mix of pay and benefits.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.