[Hiring] Clinical Trial Coordinator @MSD

Role Description

Make a real impact on patients’ lives by powering high-quality, compliant clinical trials across a multi-country cluster. We’re seeking a detail-driven, tech-savvy Clinical Trial Coordinator (CTC) based in Denmark to be the operational heartbeat of our studies—keeping sites moving, documents inspection-ready, and ensuring study files and systems are up to date.

Operating at a cluster level, you’ll be the central connector for Clinical Operations Managers (COM), Clinical Research Managers (CRM), Clinical Research Associates (CRA), and study sites across multiple countries. Your work ensures site readiness, regulatory compliance (including ICH-GCP), and on-time delivery of trial milestones.

What you’ll do

• Drive trial and site administration
• Coordinate site readiness and provisioning with internal and external stakeholders
• Manage logistics for clinical/non-clinical supplies, labeling, and translations
• Track essential documents and safety updates to maintain data integrity
• Confidently manage Clinical Trial Management Systems (CTMS), electronic Trial Master Files (eTMF), and related clinical systems
• Own document excellence
• Prepare, archive, and reconcile eTMF content for inspection readiness
• Execute quality control plans and manage document translations
• Maintain investigator site file binders and supply destruction records
• Accelerate regulatory submissions and start-up
• Coordinate country/site document collection for validation, start-up, and submissions
• Support IRB/IEC and regulatory submissions and track insurance certificates
• Ensure publication of study results in line with local legislation
• Support budgets, contracts, and payments
• Assist in the development of site budgets, contracts, and handle payment execution.
• Ensure compliance with financial procedures
• Orchestrate meetings
• Organize meetings such as study and investigator events.

Qualifications

• Bachelor’s degree preferred (life sciences/health-related field) or training in office management, administration, finance, or healthcare
• Experience in a clinical research environment with solid understanding of drug development
• Knowledge of ICH-GCP, Good Documentation Practices, and applicable regulations
• Fluent in English and Danish
• Proven success working independently and in cross-functional, multicultural, global/matrix teams

Requirements

• Prioritizes effectively and delivers on time, with meticulous attention to detail
• Stays resilient and adaptable, managing shifting priorities
• Communicates clearly and respectfully; navigates negotiations and stakeholder alignment with confidence
• Identifies issues early and solves them analytically, using data and sound judgment
• Operates fluently in CTMS, eTMF, and core digital tools; learns new systems quickly
• Drives continuous improvement—simplifies processes, removes friction, and standardizes where possible
• Maintains accountability for quality and timelines, following through reliably
• Demonstrates a growth mindset—shares knowledge, seeks feedback, and embraces learning
• Challenges the status quo thoughtfully, leveraging digital tools to innovate and improve outcomes

Benefits

• Dynamic and international work environment
• Opportunity to grow and develop your skills while contributing to meaningful research