[Hiring] Clinical Territory Patient Admissions Coordinator @AccentCare, Inc.

Role Description

The Territory Patient Admission Coordinator is responsible for the timely acceptance or decline of the referral based on the predetermined criteria set by the Agency. This position’s assigned territory may encompass one or more states in AccentCare’s operation and may change with the needs of the Company. The Territory Patient Admission Coordinator establishes and maintains communication with the clients, family members, and referral sources. This role is responsible for partnering with agency staff, referral sources, and sales to achieve optimal patient satisfaction & outcomes. The Territory Patient Admission Coordinator facilitates obtaining all information and documentation necessary to complete a referral through follow-up with the Agency, the Referral Source, and the Client.

Qualifications

• Licensed LVN or RN in practicing state.
• 3-7 years of experience in facility/physician relationships with a deep understanding of facility discharge processes, preferred.
• Minimum of one year experience in home care, hospice, or personal care services, preferred.
• Prior use of Electronic Medical Records (EMR), preferred.
• Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payers, preferred.

Requirements

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients and/or local agency operations to collect needed information to process a quality referral.
• Obtains & Documents Verbal Orders for patient evaluation, as required in state in which the Territory Patient Admission Coordinator is licensed.
• Documents all referral related Information, actions taken, and follow-up required in the medical record in a timely and accurate manner.
• Utilizes the agency’s software solution to facilitate the referral process by completing required workflow tasks within the Company’s established time frames.
• Ensures timely attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
• Reviews Eligibility Alerts and Responses for Medicare Clients, where applicable.
• Requests H&P, Discharge Summary, and other documents needed for ICD 10 coding by the CPOCC team, if not received with the referral information.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees.
• And more!