[Hiring] Clinical Talk Therapist Resident seeking LICSW or LMHC @Thriveworks

Role Description

The Resident - LCSW or seeking LMHC is an active member of the Corporation’s clinical team and is responsible for moving us toward a world-class clinical experience. This role impacts multiple stakeholders, including Participants, Clinical Specialists, and the healthcare industry at large. The Resident delivers the best quality of care to the Participant to help them reach the agreed-upon goals for an improved quality of life and wellbeing.

Key Responsibilities

• 30 completed sessions of direct counseling care per week
• Concurrent note-taking during sessions
• Treatment plans and other documentation as required
• Treatment team meetings with the customer, as applicable
• Weekly Synchronous Health team meeting
• Attend Weekly Clinical Supervision Meeting
• Advocates for the Participant in decisions regarding meeting their clinical needs
• Liaises closely with Customer Success activities and requests, advocating for the customer’s needs to be met
• Bring successful models and techniques from other experiences and bodies of evidence to best support participants
• Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
• Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
• Reports to the Operations team as the second point of escalation if participants’ concerns are unresolved
• Keep abreast of new developments in clinical care, including analog and digital techniques
• Other duties as assigned

Qualifications

• Licensed MA LCSW or seeking LMHC (with one year of outpatient clinical experience)
• Informed on state tele-health policies
• Comfortable with technology and conducting sessions via tele-health
• The capability to build a therapeutic relationship in a virtual platform
• Polished, professional virtual presence
• Strong ability to identify markers for an appropriate level of care to meet patient needs
• Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
• Ability to use technologies as part of practice for administrative and clinical support (i.e., scheduling, notes, chat, web-based or app-based interventions)
• Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
• Access to a smartphone, a laptop, and an internet connection
• Must pass a background check
• Bilingual is a plus

Benefits

• Guaranteed bi-weekly pay for completed sessions
• FREE group and individual clinical supervision provided
• Medical, dental, and vision coverage
• 401(k) with employer matching
• Paid time off
• Short- and long-term disability insurance
• Company-paid life and AD&D insurance
• CEU reimbursement and free in-house training
• Student loan repayment assistance

Company Description

Being a clinician can feel isolating, especially in a telehealth world. We're built to make sure it doesn't. You'll have access to live clinical support, monthly case consultations, and a vibrant online and in-person community of more than 2,700 licensed providers. All clinical leadership is promoted from within, so the people supporting you have been exactly where you are.