[Hiring] Clinical Specialist III @Abbott

Role Description

Our team is actively recruiting for a Clinical Specialist III, CPT in Virginia Beach, VA. As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices, and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff, and customers. The incumbent will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency.

What You’ll Work On

• Leads revenue generating projects to support account ownership
• Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity
• Demonstrates high quality service and clinical competency to accounts
• Delivers educational projects as directed
• Trains new Clinical Specialists
• Provides technical, clinical, and programming assistance primarily in support of Territory Managers
• Assists Territory Managers in after-hours call support and activities
• Integrates into accounts, builds trust, and establishes strong rapport with customers
• Demonstrates proficiency in complex programming and case support
• Works seamlessly with Territory Managers allowing them increased selling time
• Fosters high trust relationships with colleagues including the regional teams and area leadership
• Contacts, visits, and interests clients and potential clients in the company’s products while addressing any client questions and concerns
• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services, and technical troubleshooting
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort, and understanding of the complete product line
• Attends trade shows where new products and technologies are showcased; meets other sales representatives and clients to discuss new product developments
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Qualifications

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience
• 5+ years of experience working with patients in a clinical setting
• 3+ years of experience working in the medical devices industry, including some experience with inventory management
• Exceptional clinical competence
• Ability and willingness to travel within assigned area on a regular basis (percentage of travel varies by area)
• Capable and willing to work an unpredictable schedule that may change on short notice
• Excellent verbal, written, and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization

Benefits

• Career development with an international company where you can grow the career you dream of
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists