Role Description
The Clinical Reviewer, Inpatient RN, is a licensed professional responsible for managing clinically complex caseloads of members in inpatient settings, including acute, subacute, acute rehabilitation, and LTAC (Long-Term Acute Care). Key responsibilities include:
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Provide a range of utilization management (UM) activities for members in an inpatient setting.
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Utilize industry standard/plan proprietary criteria for determining the appropriateness of the inpatient setting on an initial and concurrent review basis.
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Determine reimbursement methodology and schedule concurrent reviews appropriately.
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Review inpatient admissions, continued stays, and discharge planning.
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Identify complex members and refer them to case management or disease management programs.
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Redirect members and providers to in-network or in-network preferred providers.
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Identify potential High Risk High Needs members and present at Consultive Rounds.
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Conduct preauthorization of transplant requests as required.
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Perform case documentation according to Department standards.
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Mentor new and existing staff in process and system changes/updates.
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Facilitate UM/CM Consultive Rounds.
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Develop effective and collaborative relationships with key customers.
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Participate in committees or as team liaison as needed.
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Maintain professional growth and development through self-directed learning activities.
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Perform additional related duties as assigned.
Qualifications
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Registered nurse with current, unrestricted Massachusetts RN license.
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Education:
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Required: Associate degree.
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Preferred: BSN (Bachelor of Science in Nursing).
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Experience:
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Required: 3 years of clinical nursing experience.
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Required: 3 years of Utilization Management experience.
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Strong people skills to form positive and collaborative relationships.
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Effective communication skills.
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Strong negotiation skills.
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Ability to multitask and utilize clinical judgment.
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Ability to apply Evidence Based Criteria and/or P32H Medical Necessity Guidelines.
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Ability to mentor.
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Ability to assume additional responsibilities while managing a case load.
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Ability to use a laptop to accurately document utilization management activities.
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Ability to work independently with strong time management skills.
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Proficiency with technology for web/system-based communications.
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Proficiency with Microsoft Word and Excel.
Requirements
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Fast-paced business environment requiring balancing of multiple demands.
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Ability to exercise sound judgment and make evidence-based clinical and business decisions.
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Skill in responding to inquiries from providers.
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Must be able to work under normal office conditions and from home as required.
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May require simultaneous use of a telephone/headset and PC/keyboard.
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May be required to work additional hours beyond the standard work schedule.
Benefits
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Medical, dental, and vision coverage.
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Retirement plans.
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Paid time off.
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Employer-paid life and disability insurance with additional buy-up coverage options.
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Tuition program.
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Well-being benefits.
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Full suite of benefits to support career development, individual & family health, and financial health.