[Hiring] Clinical Research Coordinator B @Perelman School of Medicine at the University of Pennsylvania

Role Description

The Clinical Research Coordinator B will coordinate clinical research activities for the Philadelphia Wellness Initiative (PWI), a large, community-partnered study of health and wellbeing among Philadelphia adults in the Department of Medical Ethics and Health Policy. The position helps oversee day-to-day operations of the PWI interventional sub-study, in which some participants are offered GLP-1 therapy and metabolic medicine support, and of study regulatory activities. The CRC-B also leads recruitment of about 750 Penn Medicine primary care patients into the PWI observational cohort.

Reporting to the Program Manager, the CRC-B will play a central role in study implementation ahead of study launch, including regulatory preparation and building clinical and recruitment workflows, and in piloting those workflows once the study launches. The role will then focus primarily on clinical operations:

• Coordinating interventional study activities with the clinical team
• Monitoring protocol adherence and participant safety
• Coordinating outreach with primary care providers and patients

The CRC-B works directly with investigators, clinicians, primary care practices, research staff and participants, and helps advance the research mission of the Department and the University.

Qualifications

• Bachelor of Science and 2 to 3 years of experience or equivalent combination of education and experience is required
• Experience coordinating study activities in a clinical setting and recruiting and consenting research participants, including by phone
• Knowledge of IRB and human research protection regulations and Good Clinical Practice
• Strong organizational, communication and problem-solving skills
• Detail-oriented; able to manage multiple priorities and work both independently and as part of a team
• Proficiency with Microsoft Office and research data systems such as REDCap

Preferred:

• Experience working in Epic, including chart review, In Basket messaging and MyChart (My Penn Medicine) patient outreach for research
• Experience with study start-up, including piloting new workflows
• Clinical trial experience, including adverse event reporting
• Experience preparing IRB submissions and maintaining regulatory documentation

Requirements

• Help build, test and pilot clinical workflows for the interventional sub-study, coordinate with the clinical team, and document and report adverse events
• Help oversee IRB and regulatory documentation during study start-up and implementation
• Coordinate provider notifications through Epic In Basket and patient outreach through My Penn Medicine, phone and text
• Confirm eligibility, guide participants through remote electronic consent, and support baseline surveys
• Show vigilance in participant safety, protocol compliance and data quality, and adhere to all University of Pennsylvania and GCP guidelines

Position is contingent upon Funding.

Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
• Tuition: Tuition assistance for you, your spouse, and dependent children
• Retirement: Generous retirement plans with various investment options
• Time Away from Work: Substantial time away from work for personal needs
• Long-Term Care Insurance: Coverage for long-term care services
• Wellness and Work-life Resources: Programs to support health and work-life balance
• Professional and Personal Development: Resources for personal and professional advancement
• University Resources: Access to libraries, athletic facilities, and cultural activities
• Discounts and Special Services: Deals on various goods and services
• Flexible Work Hours: Options for non-traditional work hours and locations
• Penn Home Ownership Services: Forgivable loan for eligible employees
• Adoption Assistance: Reimbursement for qualified adoption expenses