[Hiring] Clinical Quality Support Specialist @Modivcare

Role Description

Care Finders Total Care, a Modivcare Home Care company, is seeking a Registered Nurse (RN) to manage a caseload of members and conduct 30-day patient satisfaction and quality assurance (QA) surveys via telephone. This role focuses on assessing members’ physical and psychosocial needs while maintaining accurate nursing documentation in our internal systems.

• Conduct inbound and outbound calls to complete 30-day patient satisfaction surveys
• Assess members’ physical and psychosocial status
• Follow up on certified health conditions, current care plans, and program services
• Document all interactions and findings in the internal database

Qualifications

• Active RN license in New Jersey
• Minimum of 1 year of RN experience in the United States
• Current CPR certification
• Home care experience preferred
• Bilingual (Spanish) Required

Requirements

• Pay: $39–$42 per hour (based on experience)
• Schedule: Part-time, remote position (hours may vary based on business needs)

Benefits

• 401(k) with a 6% match
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance