[Hiring] Clinical Quality & Regulatory Leader @LifeStance Health

Role Description

The Manager, Clinical Quality & Regulatory serves as the clinical quality lead for an assigned portfolio of regions on behalf of the Chief Medical Office. This role is responsible for managing critical incidents, monitoring and analyzing clinical quality, safety, and risk data, and identifying trends that inform quality improvement efforts across the organization.

• Partners closely with regional clinical/medical and operational leaders to identify performance gaps.
• Develops and implements corrective actions, evaluating the effectiveness of interventions through ongoing measurement and follow-through.
• Oversees regulatory, accreditation, and survey readiness activities within assigned regions.
• Elevates significant risks, trends, and opportunities to the Chief Medical Office.
• Expected to support each other and the mission, participating in projects and initiatives beyond specific job descriptions.

Qualifications

• Master's degree in a behavioral health discipline, nursing, a related clinical field, or relevant experience.
• Five or more years delivering or overseeing behavioral health services.
• Active, unrestricted clinical license preferred but not required.
• Experience conducting or supporting investigations of adverse events, quality of care concerns, or grievances.
• Demonstrated ability to interpret regulatory and accreditation requirements.
• Working fluency with data, including building and interpreting trend reports.
• Excellent written and verbal communication and presentation skills.
• Ability to manage competing priorities across multiple regions.
• Legally authorized to be employed in the United States.

Requirements

• Joint Commission or state licensure survey experience.
• Exposure to quality improvement or process improvement methodologies (Lean, Six Sigma).
• Certified Professional in Healthcare Quality (CPHQ) or a comparable quality credential or experience.
• Experience with focused and ongoing professional practice evaluation, peer review support, or credentialing and privileging.
• Multi-state or multi-site behavioral health experience.
• Residence within one of the regions this position will support.

Benefits

• Medical, dental, and vision insurance.
• AD&D, short and long-term disability, and life insurance.
• 401k retirement savings with employer match.
• Paid parental leave.
• Paid time off and holiday pay.
• Employee Assistance Program.

Company Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.