[Hiring] Clinical Policy Configuration Specialist @Cohere Health

Role Description

We are seeking a Clinical Policy Configuration Specialist to join our Clinical Operations team. In this role, you will ensure medical coverage policies are accurately configured, maintained, and compliant within Cohere’s platform, directly supporting high-quality, consistent clinical decision-making. You’ll partner closely with clinical experts, product, engineering, and operations teams to optimize policy implementation - making this an opportunity to shape how evidence-based care is delivered at scale.

• Configure and maintain medical coverage policies within Cohere’s product platform to ensure accuracy, consistency, and compliance with industry standards.
• Conduct quality assurance reviews and testing of policy configurations to validate functionality and clinical appropriateness.
• Monitor updates on medical coverage policies to adjust policies and maintain compliance.
• Serve as a subject matter expert on medical coverage policies, providing guidance and support to internal teams and customers.
• Address internal/external customer inquiries and feedback regarding policy configurations, ensuring alignment with payers, providers, and reviewers.
• Collaborate cross-functionally with clinical experts, product managers, engineers, medical writers, and utilization management reviewers to optimize policy implementation and usability.

Qualifications

• 2+ years of related experience working in utilization management, medical policy development, health technology assessment, or payer policy configuration.
• Strong understanding of medical coverage policies and prior authorization criteria.
• Familiarity with healthcare data structures, and clinical coding (ICD-10, HCPCS, CPT).
• Must be knowledgeable of multiple software programs (Microsoft Word, Excel, Google Drive, Confluence, Jira).
• Strong attention to detail with experience in quality assurance and validation processes.
• Ability to work independently and as part of a team.
• You are passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible.
• You are self-directed, confident, and thrive working in a fast-paced startup environment.
• Bachelor's Degree in Nursing (BSN) or equivalent clinical background.

Benefits

• 💻 Fully remote opportunity with about 5% travel.
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program.
• 📈 401K retirement plan with company match; flexible spending and health savings account.
• 🏝️ Flex Time Off + company holidays.
• 👶 Up to 14 weeks of paid parental leave.
• 🐶 Pet insurance.

Interview Process

• Connect with Talent Acquisition for a Preliminary Phone Screening.
• Meet your Hiring Manager!
• Team Interview.
• Cross Functional Interview.

Company Description

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.