Role Description
Concentrix is seeking an experienced Clinical Pharmacy Consultant / Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks.
This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models.
Responsibilities
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Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons:
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Outpatient infusion margin optimization and cross-setting care navigation
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Clinical quality, safety, and antimicrobial stewardship
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Procurement, 503B aggregation, and supply chain optimization
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Labor productivity, chair capacity, and accurate unit of service frameworks
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Controlled substance diversion surveillance and compliance auditing
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Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization.
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Differentiating standard business intelligence requirements from predictive AI and advanced modeling needs.
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Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.
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Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.
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Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.
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Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell / BD Pyxis Knowledge Portals.
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Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools.
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Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma.
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Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection.
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Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections.
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Support security and governance policies within Databricks Unity Catalog, including row-level facility filters and column-level dynamic masking rules to help protect patient PHI and proprietary vendor discount information.
Qualifications
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Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.
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Active, unrestricted license from a State Board of Pharmacy.
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8+ years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment.
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5+ years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration.
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Functional working knowledge of Epic Willow, Inpatient and/or Ambulatory, and Epic Beacon.
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Demonstrated understanding of Epic Cadence Scheduler slot template operations.
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Strong understanding of healthcare data vocabulary and terminology standards, including 10/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes.
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Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams.
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Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities.
Preferred Qualifications
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Epic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity/Caboodle data models.
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Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG/Kronos Healthcare.
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Intermediate ability to write or read structured SQL queries to independently explore relational database schemas.
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Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls.
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Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams.
Benefits
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Medical, dental, and vision insurance
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Comprehensive employee assistance program
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401(k) retirement plan
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Paid time off and holidays