[Hiring] Clinical Pharmacist Patient Care @UnitedHealth Group

Role Description

The Clinical Pharmacist will report to the Clinical Team Manager (CTM) within the Optum Enterprise Care Services department. The primary responsibility of the Clinical Pharmacist will be to perform clinical consults via telephone with members served by the UAH program and providing services such as:

• Optimizing medication therapy
• Adherence counseling
• Drug interaction screening
• Disease state counseling for diabetes, hypertension, hypercholesterolemia, and more

The Clinical Pharmacist will be an integral part of a team of Clinicians of varying disciplines and will be expected to meet or exceed established productivity and quality metrics as well as staying engaged throughout the process, helping the department reach yearly goals together as a team.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Hours are Monday through Friday from 9AM - 5:30PM within your local time zone.

Qualifications

• Licensed pharmacist requires graduating from a college or school of pharmacy accredited by the Accreditation Council for Pharmacy Education (ACPE), such as a Doctor of Pharmacy Program (PharmD) program and passing the North American Pharmacist Licensure Exam, or NAPLEX
• Current unrestricted and active pharmacist license in the state in which they are practicing
• 1+ years of Clinical Pharmacy Practice experience
• 1+ years of experience with Microsoft Word, Excel, Outlook, PowerPoint
• Ability to type and talk at the same time while navigating through multiple screens
• Have a designated secure and private workspace free of distraction and protecting HIPAA confidentiality of our members. No childcare permitted during working hours
• Access to install secure high-speed internet via cable/DSL in home as well as connect directly into internet - via hard wire (either directly to modem or router)
• Ability to keep all company sensitive documents secure (if applicable)

Requirements

• Conduct medication consults with members telephonically that meet/exceed both internal and external quality metrics for OAH Med Adherence Stars, COA MR & FN, SUPD/SPC, & Poly Ach/COB
• Identify and address member specific medication adherence barriers. Collaborate with patient’s providers and/or pharmacy to overcome barriers to improve STARs rating
• Implementing a health literate member-centric approach within all clinical consults performed
• Participating and engaging on a team of other clinicians both in person and virtually
• Supports patients in their initiation and maintenance of new therapy, providing education, optimizing utilization, and establishing adherence
• Meet or exceed established production metrics on a weekly and monthly basis
• Meet or exceed established quality and health literacy metrics on a weekly and monthly basis
• Meet or exceed established adherence attributable fill rate
• Conducting various additional campaigns throughout the year based on the needs of the business, which will be assigned by the CTM
• Provide support to Advanced Practice Clinicians (APC’s) in the field via telephonic clinical consultation
• Actively participating in coaching sessions to both improve and maintain clinical interaction skills and overall performance

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.