[Hiring] Clinical Informatics Specialist @Samaritan

Role Description

This position shall act as a liaison between the hospital, clinical areas, and the Information Technology Department. This includes the primary responsibility of determining the needs and requirements for clinical applications in acute and ambulatory healthcare ancillary departments. The Clinical Informatics Specialist will also lead projects associated with the evaluation, selection, and implementation of clinical systems (i.e. EHR, PACS, digital imaging, etc.). This individual will work with staff and physicians to optimize the usage of clinical systems through education and training, quality outcomes, and providing support in accordance with organizational goals. The individual in this position will be required to fully understand the purpose and operation of Information Technology along with having the ability to make decisions based on sound judgment when a situation dictates.

Essential Functions:

• Responsible for planning, evaluating, and implementing extended training of staff for clinical information systems.
• Develops training materials and/or manuals for clinical information systems.
• Develop and consistently update policy and procedures pertaining to use of clinical information systems, utilizing staff and manager feedback.
• Maintain knowledge of standards and ensure compliance with regulatory agencies.
• Works closely with all Information Technology Department staff members and Clinical Informatics Specialists to ensure high quality IT products and services are provided throughout the organization.
• Actively participate in performance improvement efforts for clinical areas as it pertains to clinical informatics.
• Collaborate with other departments to identify areas for improvement and efficiency.
• Act as a liaison with clinical staff and medical staff to assess their system needs and provide information and training as needed.
• Provide day-to-day consultation and development support, interpret user problems and initiate the appropriate action for their resolution.
• Facilitate planning for future direction of the Electronic Health Records (EHR) and related efforts, including requests for changes and enhancements to the current and future EHR systems.
• Direct and participate in computer training and orientation activities for current and new employees, students, and physicians.
• Provide technical support to Samaritan Healthcare clinical areas, both at the hospital and physician clinic, regarding the use of software.
• Troubleshoot software problems and initiate corrective procedures.
• Actively participate as a member of the Informatics Team and serve on other teams as requested.

Qualifications

• Graduate of accredited School of Nursing and current Washington State Registered Nurse License preferred or another clinical field with an associates degree and state licensure.
• Current Washington State RN Licensure, preferred.
• Basic Life Support Heartsaver (HS) level to be completed within 30 days of hire.
• Two (2) to three (3) years experience with systems implementation and support preferred.

Requirements

• Comprehensive understanding of clinical principles to evaluate information system needs.
• Proficient with computers (MS Word, Excel, PowerPoint, Publisher, etc.).
• Proficient with report writing software (Crystal Reports, etc.).
• Excellent interpersonal, verbal, and written communication skills.
• Excellent customer service skills.
• Demonstrates competency on equipment listed on department specific checklist.
• Critical thinking skills: Seeks resources for direction, when necessary. Performs independent problem solving. Decision-making is logical and deliberate.
• Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.

Physical Requirements

• Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling.
• Manual dexterity, light physical effort, ability to lift/carry up to 50 lbs. (supplies, equipment).
• Good reading eyesight.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.