[Hiring] Clinical Informatics Analyst - Pharmacist @Avera Health

Role Description

Provides system-level support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training, and support of these systems. Works in collaboration with operational leaders and team members from IT to assess current practice and translate end user needs into the optimal configuration and build of clinical applications. Ensures medication information systems and technologies work together cohesively to deliver a complete, closed-loop medication management solutions all phases of the medication management processes. Actively participates in workflow design, build, implementation, evaluation and support of end user education for the electronic health record, mentoring other team members in these activities.

What you will do

• Maintains detailed understanding and working knowledge of current clinical, medication and/or administrative information systems, associated workflows and integration with other systems within the organization.
• Works collaboratively with system users, technical staff, other IT groups and vendor support resources in problem solving issues related to clinical and medication information systems.
• Coordinates planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical and medication information systems.
• Responsible for development and execution of a standardized methodology for testing major system functions before system changes/upgrades are moved to production environment.
• Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware.
• Takes a lead role in the process of planning new systems/processes or re-engineering, working collaboratively across the organization and multiple departments.
• Maintains membership on, consultation to, or may lead; appropriate committees, workgroups, or taskforces as needed.
• Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality.
• Reviews, collaborates and leads as appropriate on user requests for changes, enhancements, additions, etc.
• Responsible for the development and maintenance of support material related to system implementations and maintenance.
• Facilitates reporting of information from source systems using the most appropriate tools.
• Oversees creations and maintenance of up-to-date training materials for the systems.
• Conducts or participates in training classes when appropriate.
• Develops and maintains a quality improvement program for clinical, medication and/or administrative information systems.
• Monitors, reports and collaborates with various departments to identify areas for improvement.
• Contributes to the organization financially through identification and implementation of cost-effective practices and budget management activities.
• Provides on call support to end users and the IT departments.

Qualifications

• Bachelor's Pharmacy
• Pharmacist - Board of Pharmacy active in state of practice.
• 4-6 years related experience and/or training in a healthcare setting.

Preferred Education, License/Certification, or Work Experience

• Doctorate (PHD) Pharmacy

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.