[Hiring] Clinical Engagement Specialist @DocMatter Inc.

Role Description

As a core member of our Clinical Engagement Team, you will be responsible for the tasks that sustain the health of our clinician networks and ensure alignment with our industry and society partners.

• Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance.
• Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support.
• Cultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platform.
• Collaborate with Customer Success on quarterly reporting for our industry and society customers.
• Turn discussion trends and data into clear, actionable insights for internal teams and industry partners.
• Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health.

Qualifications

• Bachelor’s degree required; life sciences or related STEM field.
• 2+ years of post-grad work experience with direct clinician interaction in medicine, clinical research, healthcare, or life sciences.
• Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature.
• Excellent written and verbal communication skills.
• Demonstrated empathy and sound judgment navigating diverse perspectives, priorities, and time sensitivities.
• Mission-driven to reduce variability of care and improve patient outcomes.
• Strong ability to understand and guide multidisciplinary clinical discussions.

Benefits

• Series A equity.
• Medical, dental, vision, and life insurance.
• 401(k) retirement plan.
• PTO and company holidays.
• Fitness stipend.

Compensation

The base salary range for this position is $65,000-$95,000 annually. Actual compensation will be determined based on factors such as skills, experience, and location. This role may be eligible for other forms of compensation, including a variable bonus and/or equity awards.