Role Description
As a Clinical Documentation Manager, you will serve as a subject matter expert within our Provider support team and the broader Risk Adjustment department, driving clinical documentation integrity and ICD-10-CM coding accuracy across the enterprise. This role also acts as a thought partner to leadership, supporting coding guidelines development, serving as a risk adjustment coding expert on internal and external audits, designing and iterating on reporting, and using technology to scale our impact.
Your Responsibilities and Impact will include:
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Lead CDI & Coding Thought Partnership:
Serve as the CDI subject matter expert and strategic partner to Risk Adjustment leadership and cross-functional teams, contributing to the Coding Steering Workgroup and ensuring enterprise alignment with ICD-10-CM guidelines, AHA Coding Clinic, CMS guidance, and AHIMA guidance.
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Own Provider Documentation & Education Assets:
Design, standardize, and maintain condition-specific clinical documentation guidance, EHR template recommendations, and network-wide webinars that drive coding accuracy and provider compliance.
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Enable Field Teams & Provider Relationships:
Partner closely with Practice Consultants on provider engagements, Joint Operations Committee (JOC) presentation content, and escalated coding inquiries to improve practice workflows and risk score accuracy.
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Drive Audit Readiness & Response:
Support external and internal risk adjustment audit responses; execute end-to-end chart evaluations and author guideline-backed audit rebuttals.
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Integrate Advanced Technology & AI Solutions:
Pioneer and implement emerging technologies—including AI-assisted workflows and automated tracking mechanisms—to scale CDI research, audit readiness, and provider education impact.
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Develop Clinical Logic & Program Strategy:
Collaborate with clinical and operational leaders in workgroups to refine and test risk adjustment insights logic using multi-source clinical data to support embedding high quality information in provider workflows.
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Conduct Quality Reviews & Trend Analysis:
Perform medical record reviews as needed and leverage data-driven trend analyses to identify documentation integrity findings, measure educational outcomes, and support ongoing quality assurance.
Qualifications
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3+ years of experience in Outpatient Clinical Documentation Integrity (CDI) or 5+ years in Medicare Advantage Risk Adjustment coding/auditing.
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Deep subject matter expertise in Medicare Advantage Risk Adjustment (CMS-HCC), ICD-10-CM coding guidelines, AHA Coding Clinic guidance, and CMS regulations.
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Current, active professional credential through AAPC, AHIMA, or ACDIS.
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Experience conducting medical record chart reviews, evaluating documentation integrity, and executing audit rebuttals.
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Demonstrated commitment to compliance, ethical coding rigor, and adhering to both the letter and spirit of healthcare regulatory standards.
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Autonomous self-starter with the ability to analyze spreadsheets and dashboards, prioritize competing internal deadlines, and adapt smoothly to evolving workflows.
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Strong collaborative communication skills to distill complex coding decisions into clear, accessible guidance for non-coding colleagues.
Requirements
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Prior clinical background or healthcare licensure (e.g., RN, LPN, NP, PA, or MD).
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Experience utilizing modern technical tools, generative AI/LLM workflows, or healthcare data analytics within a clinical documentation or risk adjustment context.
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Experience contributing to workgroups, cross-functional projects, or continuous process improvement initiatives.
Benefits
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Employer sponsored health, dental and vision plan with low or no premium.
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Generous paid time off.
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$100 monthly mobile or internet stipend.
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Stock options for all employees.
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Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
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Parental leave program.
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401K program.
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And more....