[Hiring] Clinical Deployment Specialist @ZOLL Medical Corporation

Role Description

Drive EMS sales by enhancing customer satisfaction and retention in the clinical education and implementation process, where new cardiac monitor/defibrillators, automated CPR devices, mechanical ventilators, or ZOLL Data Systems products are utilized. Reports to the Manager, US EMS Training and Clinical Deployment.

Essential Functions

• Customer Support: Interface with large competitive conversions and select North American EMS customers to ensure continual product support throughout both pre- and post-sale stages, as directed by management.
• Deployment - Support new competitive conversions
• Equipment set-up
• Post-sale training and development (Classroom, field rides, remote support)
• Post-sale troubleshooting
• Post-sale follow-up
• "One-ZOLL" – Be a liaison in coordinating efforts amongst ZOLL departments/personnel to ensure customer vision of "One-ZOLL." This includes:
  • Territory Managers
  • Regional and Strategic Account Managers
  • Technical Support
  • Global Product Management
  • Marketing
• Travel 60-80%, includes overnight stays and occasional weekends

Qualifications

• Paramedic level or higher
• Minimum of 10 years pre-hospital field experience
• Clinical training experience (AHA - ACLS, PALS, 12-Lead, ETC02, etc.)
• Technical background: Troubleshooting capital equipment, resuscitation, product management preferred (cardiology a plus)
• Self-starter
• Excellent written and verbal communication skills
• Project management and planning
• Proficiency with common word processing, presentation, spreadsheet and database programs

Requirements

• BA/BS Degree or equivalent

Benefits

• The annual salary for this position is: $95,000.00 to $120,000.00
• Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate.
• Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com .