Role Description
The Remote Clinical Denials/Appeals Nurse will be directly responsible for securing pre-service approvals, and reviewing pre/post service denials, medical necessity review and completing appeals and/or coordinating peer to peer reviews as appropriate. This position will perform all related job duties as assigned.
-
Review denials based on CARC code to determine root cause
-
Ensure documentation integrity
-
Construct warranted appeals
-
Coordinate pre-service authorization approvals
-
Conduct comprehensive Denial Root-cause analysis.
-
Retrospective Medical Record reviews to assure complete and accurate physician/staff documentation is present to support medical necessity.
-
Collaboration with hospital Patient Access and Mid-Revenue Cycle
-
Utilize Evidence-based clinical guideline tool (Milliman ยฎ or InterQual ยฎ)
-
Research and application of regulatory policies to support clinical appeal.
-
Telephonic communication with payors, provider, hospital staff and patient/family as necessary to bring the account into resolution.
-
Technical ability to multi-task on various systems, desktop and Microsoft applications while managing inbound calls.
-
Working knowledge of basic Coding Guidelines.
-
May be required to present oral presentations to client facility or Guidehouse staff and leadership
-
Attention to detail, strong organizational skills and self-motivated.
-
Ability to make decisions and assimilate multiple data sources or issues related to problem solving independently & accurately.
-
Ability to work under a timeline/deadline & provide clear & accurate update to project leader of assignment progress, hours worked & expected outcomes daily.
-
Familiarity with medical records assembly & clinical terminology, coding terminology additionally beneficial.
-
Personal responsibility, respect for self and others, innovation through teamwork, dedication to caring and excellence in customer service.
Qualifications
-
Current Registered Nursing License
-
Bachelorโs Degree (Relevant experience may be substituted for formal education or advanced degree)
-
4+ years of clinical experience
Requirements
-
Utilization management experience
Benefits
-
Medical, Rx, Dental & Vision Insurance
-
Personal and Family Sick Time & Company Paid Holidays
-
Position may be eligible for a discretionary variable incentive bonus
-
Parental Leave
-
401(k) Retirement Plan
-
Basic Life & Supplemental Life
-
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
-
Short-Term & Long-Term Disability
-
Tuition Reimbursement, Personal Development & Learning Opportunities
-
Skills Development & Certifications
-
Employee Referral Program
-
Corporate Sponsored Events & Community Outreach
-
Emergency Back-Up Childcare Program