[Hiring] Clinical Consultant @Fujifilm

Role Description

Responsible for on-site training of the HCUS Modality product portfolio and all future modality Products. Supports all sales and field service efforts by participating in special projects and equipment demonstrations.

• Facilitates on-site training, utilizing validated applications, protocols, and processes.
• Works closely with technologists, radiologists, and other professional staff to ensure the proper and efficient operation of HCUS products.
• Optimizes image quality of all HCUS modality products in the imaging portfolio.
• Manages full system training.
• Makes appropriate contacts within HCUS and at the customer site to coordinate each training event.
• Assists in the development of customer training and support material.
• Provides telephone support for customers, sales, and field service.
• Provides feedback to Customers, Sales, Field Service, Marketing, Engineering, and Product line management on equipment issues and customer concerns via written and verbal communication.
• Provides ongoing support to resolve application-related and image quality concerns on both a product and system level.
• Provides and maintains documentation to support customer training.
• Works with HCUS team to gain customer acceptance of the modality product solutions.
• Continues to educate on all aspects of the modality product portfolio.
• Identifies opportunities to increase market share and growth by addressing the needs of our internal and external customers.
• Responds promptly to customer concerns, questions, and inquiries.
• Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.).
• Participates with Sales and Marketing staff to develop new products, services, and sales/marketing strategies.
• Reports any internal/external information and activities that may impact customer satisfaction and/or HCUS future business activities.
• Performs other duties as may be assigned by management.
• Adheres to the Company's quality and regulatory compliance requirements, without exception.
• Maintains a safe work environment.
• Takes corrective action, where appropriate.
• Participates on various internal and external committees.
• Participates on performance improvement and strategic planning teams.
• Participates in professional organizations.
• Complies with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements, and all other applicable laws, regulations, and standards.
• Complies with and passes all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications

• Minimum of Associate’s degree preferred; Master’s degree in related field.
• Registered Radiology Technologist, ARRT (ARRT (R), (MAM), (QM), (CT), (MR)).
• Experience in digital radiology with a minimum of 5 years of experience.
• Excellent diagnostic and problem-solving skills.
• Excellent communication skills.
• Outstanding organizational and time-management skills.

Requirements

• The ability to sit up 75-100% of applicable work time.
• The ability to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• 85% travel may be required based on business need.

Benefits

• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off