[Hiring] Clinical Applications Specialist @35bc48a5-5c30-4e17-b7c3-4b6c00cc84dd

Role Description

We are seeking a Clinical Applications Specialist to support the Digital Radiography Market. This role provides clinical and technical expertise throughout the sales cycle and post-sale process, partnering with Sales Representatives, Dealers, and the Channel Sales Manager to drive growth and deliver exceptional customer experiences. This position requires a minimum of 75% travel, which may include some weekends.

• Customer Service, Sales & Marketing Support:
  • Build and maintain strong business relationships across sales, marketing, operations, and key account stakeholders to drive consistent clinical performance objectives.
  • Support Sales and Dealer training initiatives to ensure high levels of product knowledge and clinical differentiation.
  • Collaborate closely with Customer Service and Sales teams to meet client training requirements and support sales initiatives.
  • Persuasively demonstrate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling.
  • Provide management with timely updates on issues or concerns that may impact product sales and support within the channel.
  • Collaborate with the product management and service teams to share field feedback and improve product performance.
  • Deliver clinical presentations and provide support at scientific meetings and trade shows.
  • Capture training photos and videos, when possible, in compliance with hospital guidelines.
  • Work closely with strategic partners to ensure successful integration and support activities.
  • Assist with basic on-site troubleshooting to resolve service-related issues quickly.
  • Perform other duties as assigned.
• Reporting and Administration:
  • Maintaining all site surveys, monthly activity tracking and training documentation.
  • Responsible for booking travel and filing expense reports in a timely manner.
• Conduct & Personal Development:
  • Maintain current knowledge in relevant clinical and technical fields.
  • Represent the company professionally and maintain a positive attitude.
  • Complete all required training courses and maintain all required certifications.
  • Gain comprehensive knowledge of the company’s product portfolio and competitor offerings to effectively position and promote our solutions.
  • Manage time effectively and make sound business decisions.
  • Follow all company policies regarding travel, expenses, and equipment handling.

Qualifications

• Associate’s degree, BA/BS and above preferred, ARRT RT(R) required.
• 3+ years of relevant clinical experience.
• 1+ years of experience in clinical education/lead technologist/QA/QC tech preferred.
• Trauma or surgery experience a plus.
• Must be able to be compliant with hospital credentialing requirements.
• Ability to travel on short notice and stay overnight as needed.
• Valid driving license and satisfactory driving record are mandatory.
• Must pass background and drug screening (pre- and post-employment).
• Must be self-motivated, results-oriented and team-focused.
• Must possess strong verbal and written communication skills.
• Ability to thrive in a fast-paced, demanding environment.

Requirements

• Must be excellent with technology, able to present using a laptop and demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome.

Competencies

• Attention to Detail: Maintains accuracy and thoroughness in all tasks and deliverables.
• Clinical Communication: Demonstrates strong understanding of medical terminology and communicates effectively across teams and stakeholders.
• Organizational Skills: Prioritizes and manages multiple tasks to ensure consistent productivity and timely results.
• Team Collaboration: Builds and sustains strong working relationships; contributes positively to a collaborative environment.
• Reliability: Dependable, punctual, and committed to meeting deadlines and performance goals.
• Problem Solving: Evaluates situations, identifies key factors, and makes sound decisions under pressure.
• Self-Motivation: Proactively seeks opportunities for learning and professional growth; leverages available resources for development.
• Adaptability: Responds effectively to changing priorities and directives; willing to take on tasks outside normal scope when needed.

Travel Requirements

• Willingness to travel internationally, overnight, and on weekends with 75% travel required.
• Must have a valid driver’s license and satisfactory driving record; background and drug testing (pre‑ and post‑employment) is required.

Physical Requirements

• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to sit and/or drive for long periods of time when travelling.
• Must be able to stand for long periods of time (8-15 hours) for multiple days.
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off, tuition reimbursement, and more!