[Hiring] Clinical Administrator @Maximus

Role Description

Maximus is seeking a detail-oriented and highly organized Clinical Administrator to join our Maine ASA team in a 100% remote position. In this remote role, you will serve as a critical link in the long-term care referral process, helping ensure individuals receive timely access to the services and support they need. You will work in a fast-paced environment where no two days are the same, managing a variety of referral types, conducting research within multiple systems, coordinating communications, and providing education and guidance to community members, providers, and facilities regarding long-term care services.

Success in this role requires strong critical thinking skills, the ability to confidently navigate multiple systems at once, and a passion for helping others. You'll collaborate with a supportive team while working independently in a fully remote environment and receive comprehensive training designed to help you build the knowledge and skills needed for long-term success. This role offers meaningful work that directly impacts the lives of individuals and families seeking access to essential long-term care services.

Schedule:

• Monday through Friday, 8:00 AM to 5:00 PM Eastern Time
• Once a month weekend coverage on a rotating basis after training is completed

About the program:

• Join our team and make a meaningful impact by supporting individuals in their homes and communities!
• Our Maine ASA program provides essential care and assistance to individuals with disabilities, seniors, and those in need of daily living support.
• We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help individuals thrive in community settings.

Qualifications

• High school diploma, GED, or equivalent required.
• 0-2 years of relevant experience required.
• Minimum of 2 years of experience working in a fast-paced clinical office environment.
• Prior experience handling inbound and outbound customer service calls.
• Demonstrated ability to work effectively both independently and collaboratively as part of a team.
• Proficient in Microsoft Office applications, including Outlook, Teams, OneNote, and Excel.

Requirements

• Minimum of 1 year of experience researching and reviewing client accounts (preferred).
• Familiarity with the State of Maine Long-Term Care Services Program (preferred).
• Prior experience using the Genesys phone system (preferred).
• Strong organizational, communication, and multitasking skills (preferred).

Benefits

• 🔄 Work/Life Balance Support - Flexibility tailored to your needs!
• 💰 Competitive Compensation - Bonuses based on performance included!
• 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• 📚 Tuition Reimbursement - Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities - Participate in training programs, workshops, and conferences.
• 📝 Licensures and Certifications - Maximus assumes the expenses associated with renewing licenses and certifications for its employees.