[Hiring] Clinical Adherence Nurse @Scene Health

Role Description

We’re looking for an RN who brings energy, warmth, and authenticity to every patient interaction—especially on video. In this role, you’ll connect with patients through daily video check-ins, offering encouragement, education, and accountability that helps them stay on track with their medications.

The ideal candidate:

• Is naturally engaging and comfortable speaking on camera
• Enjoys building rapport quickly through virtual, asynchronous interactions
• Can motivate and encourage patients in short, meaningful video touchpoints
• Is passionate about making healthcare more personal, accessible, and supportive

As a Clinical Adherence Nurse (RN), you will play a key role in enrolling, engaging, and supporting patients in a high-impact medication adherence program designed to improve health outcomes. This innovative role uses asynchronous video communication and digital engagement to build meaningful patient relationships and deliver personalized clinical support.

Through daily video check-ins, you will connect with patients, offering encouragement, education, and accountability that helps them stay on track with their medications and care plans. Using your clinical expertise and motivational communication skills, you will guide patients through challenges, celebrate progress, and help them build sustainable health habits.

In this role, you will help patients overcome barriers related to social determinants of health, provide tailored education, and monitor medication-taking behavior through video-based interactions. By building trust through engaging video communication, you will inspire patients to actively participate in their care and empower them to take greater control of their health.

Qualifications

• Must be a legal resident of Puerto Rico
• Registered Nurse (RN) license in good standing with at least 5 years of nursing experience
• 5 years of related experience in patient engagement, health education, or care coordination
• Must be fluent in both English and Spanish, with the ability to read, write, speak, and understand both languages proficiently
• Strong background in chronic disease management, medication adherence, and patient coaching
• Excellent oral and written communication skills with a warm, empathetic approach
• Ability to work in a fast-paced, patient-focused environment
• Proficiency in electronic health records (EHR), mobile applications, and digital health platforms
• Comfortable engaging patients via phone, video, and chat throughout the workday
• Experience assessing social determinants of health and connecting patients with resources

Requirements

• Experience in video communication, telehealth, community health work, or digital health settings
• Certification in health coaching (e.g., Certified Health Coach, Integrative Health Coach, etc.) or willingness to obtain certification within a specified timeframe
• Knowledge of Directly Observed Therapy (DOT) models
• Experience working with Medicaid and Medicare Dual Eligible (D-SNP) populations
• Familiarity with Salesforce or other CRM platforms

Benefits

• Competitive salary and benefits package
• Work remotely while making a tangible impact on patients’ lives
• Be part of an innovative healthcare solution addressing a $500B medication adherence challenge
• Collaborate with passionate professionals across healthcare, technology, and public health sectors
• Professional development and growth opportunities within a rapidly scaling company
• The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate.

Company Description

En Scene Health, nuestro modelo de atención integral 360° fortalece el estándar de excelencia en la adherencia a los medicamentos mediante la Terapia de Observación Directa (Directly Observed Therapy o DOT).

Combinamos acompañamiento personalizado por video, educación en salud y contenido motivacional para conectar a profesionales de la salud, pacientes y sus familias con el fin de enfrentar uno de los mayores desafíos del sistema de salud: el incumplimiento del tratamiento con medicamentos, un problema que representa un impacto estimado de $500 mil millones.

Nuestra aplicación móvil permite que los pacientes se mantengan conectados con un equipo de atención compuesto por farmacéuticos(as), enfermeros(as) y coaches de salud mediante seguimientos diarios por video, desde cualquier lugar y en cualquier momento.

En Scene, hacemos que el proceso de seguir el tratamiento sea más sencillo y motivador. Ayudamos a los pacientes a superar los desafíos relacionados con el uso de sus medicamentos y les brindamos las herramientas y el apoyo necesarios para mejorar su salud, abordando las barreras para la adherencia asociadas a los determinantes sociales de la salud.