[Hiring] Chronic Care Management Assistant | Clinical Check Specialist @Carda Health

Role Description

The Chronic Care Management (CCM) Assistant – Clinical Check Specialist plays a critical role in Carda Health's private partnership programs, supporting the delivery of safe, personalized care through thorough clinical checks, data accuracy, and proactive patient assessment.

• Ensure the privacy and accuracy of patient information in compliance with HIPAA regulations.
• Maintain medical records accurately and timely, ensuring proper organization and confidentiality.
• Respond to inquiries from healthcare providers regarding patient records and information.
• Obtain patient information from healthcare professionals and convert data into EMR systems for Chronic Care Management programs.
• Help collect, organize, and review comprehensive Past Medical History, ensuring the best care options are available and accurately reflected in patient records.
• Conduct thorough PMH reviews of patients' health backgrounds to identify contraindications to exercise and participation in cardiac or pulmonary rehabilitation programs based on Carda Health protocols.
• Apply working knowledge of cardiac and pulmonary medications to support effective medication reconciliation and identify risks that could compromise safe participation.
• Index and cross-reference files for easy retrieval and efficient record management.
• Input patient data into the medical records system, including updates to demographics, medical history, and treatment plans.
• Provide general administrative support and assist with other tasks to maintain smooth operations in the medical office.
• Work directly with Carda's founders and clinical team to innovate and improve our cutting-edge digital care delivery model.

Qualifications

• A Bachelor's degree in Clinical Exercise Physiology / Exercise Science
• Minimum of two years of experience in a medical office setting, preferably in cardiac and pulmonary rehab.
• Proficiency with medical records systems and software.
• Excellent attention to detail and accuracy in data entry and record management.
• Knowledge of medical terminology and understanding of medical record documentation.
• Strong organizational, problem-solving, and communication skills.
• Familiarity with HIPAA regulations and commitment to patient privacy and confidentiality

Requirements

• 2+ years in a similar role
• Remote work experience
• ACSM Clinical Exercise Physiologist Certification
• AACVPR CCRP certification
• Registered Health Information Technician (RHIT) or similar credential

Character Traits That We Look For

• Enthusiastic and reliable, demonstrating a positive and professional attitude.
• Flexible and able to work effectively in a fast-paced and changing environment.
• Proactive and willing to take the initiative to improve processes and ensure the highest quality of record management.
• Good interpersonal skills, with the ability to collaborate with colleagues and healthcare providers.