[Hiring] Children's Care Manager @CARECOLLAB

Role Description

CareCollab is launching a Children's Care Management Agency (CMA) under New York State's Medicaid Health Home program in partnership with the Collaborative for Children and Families (CCF) Health Home. The program serves children and adolescents with complex medical, behavioral, and developmental health needs, providing comprehensive, person-centered care coordination in home and community-based settings.

As a Children's Care Manager, you will play a critical role in helping children and families navigate healthcare, behavioral health, educational, and community systems to achieve improved health outcomes, greater stability, and long-term success.

The Children's Care Manager is responsible for coordinating care and services for children and adolescents enrolled in the Children's Health Home program. Using a strengths-based, family-driven, and trauma-informed approach, the Care Manager:

• Conducts assessments
• Develops comprehensive Plans of Care
• Coordinates services across multiple systems
• Monitors progress toward goals
• Advocates for members and families

This position is eligible for remote work; however, substantial field-based responsibilities require travel throughout the assigned service area to conduct member visits and coordinate services.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Nursing, Public Health, Education, or a related field; or
• Licensed Registered Nurse (RN) with a minimum of two (2) years of relevant experience; or
• Master's degree in Social Work, Human Services, Psychology, Nursing, Public Health, Education, or a related field with a minimum of one (1) year of relevant experience.

Requirements

• Relevant experience working with children, adolescents, and families in healthcare, behavioral health, child welfare, social services, or care/case management.
• Knowledge of child development, family systems, behavioral health conditions, and community resources.
• Strong organizational, communication, and problem-solving skills.
• Ability to effectively manage multiple priorities, deadlines, and member needs.
• Proficiency with electronic health records (EHRs), care management platforms, Microsoft Office, and other technology tools.
• Ability to collaborate effectively with families, providers, schools, community organizations, and multidisciplinary teams.
• Ability to work independently while maintaining accountability and productivity in a remote and field-based environment.

Benefits

• Care Managers are required to obtain Child and Adolescent Needs and Strengths (CANS) certification within the first 30 days of employment, achieving a passing score of 70% or higher.
• Care Managers must maintain active CANS certification and successfully complete annual recertification requirements in accordance with New York State Health Home standards.

Conditions of Initial and Ongoing Employment

• Being employed as a Care Manager is contingent upon successful completion of all pre-employment and onboarding requirements, including verification of work authorization, education, professional references, and background checks where applicable.
• This role serves children and families within a Medicaid Children’s Health Home program, and this offer is further contingent upon satisfactory completion of all clearances required for child-serving and Medicaid-funded positions.
• CareCollab reserves the right to withdraw this offer or terminate employment if any required verification is unsatisfactory, incomplete, disqualifying, or cannot be confirmed.